FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We have training programs for everyone. If you want private lessons we have those at our facility or at your home. We have open enrollment puppy classes every Saturday. We have group classes starting every 6-8 weeks held on weeknights. Our board and train is a great option for those unable to attend classes and would like us to do the foundation work before we begin coaching you.
- What is your typical process for working with a new customer?
Those interested in our training make a decision in a number of ways. We can discuss options and book over the phone or by email. Our puppy and group classes can be signed up for online at k9command.com We are also available at our training center for you to meet in person. We would love to meet you and your dog prior to your decision. We can walk you through which program may be the best fit.
- What education and/or training do you have that relates to your work?
Mark and Amy actually met at a school for dog trainers. They have since that day in 1994 been actively continuing their education. We regularly attend seminars both local and international to better ourselves.