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Floor Coverings International Southeast Charlotte
Floor Coverings International Southeast Charlotte

Floor Coverings International Southeast Charlotte

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Carpet purchased
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Introduction: Floor Coverings International Southeast Charlotte is a premier flooring company that offers mobile flooring showrooms that come directly to your door. We provide high-quality design and installation services and carry the latest flooring products including hardwood, carpet, stone, and tile flooring. Take the guesswork out of getting new floors and schedule your free in-home consultation today! I’d love to offer you a free in-home estimate to discuss your specific needs and to give you the most accurate quote for your job. **Special financing opportunities available** Reach out for more details!
Overview

Hired 7 times

Background checked

8 employees

3 years in business

Payment methods

Cash, Credit card

Photos and Videos

29 photos and 1 video

Reviews

Customers rated this pro highly for professionalism, work quality, and punctuality.

Very good 4.5

15 reviews

5
66%
4
27%
3
0%
2
7%
1
0%

Read reviews that mention:


Thumbtack Customer

I am done with "big box" stores. So delighted with the quality and level of service provided. I think what used to take several days to sort out the details of a carpet install from big box, took me about 45 minutes with Floor Coverings International. Selection was large, design input was great, logistics about the install date was quick and reliable, and the installer was awesome. Already know they will be hired for my loft project when I am ready for next carpet install. Plus, I love supporting small business owners in the area. Nice job, everyone!
Apr 23, 2018
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Review from Google
Thumbtack Customer

Barbara was a pleasure to work with. She was very helpful with finding the right carpet for our needs. Very professional and punctual. The install team did a fantastic job! We love the carpet!
Feb 26, 2015
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Review from Google
Thumbtack Customer

The product stain proof carpet is amazing!!! Already had an episode with our dog and the pee just staid on top!!! Easy cleanup! Even better than that was the installers! They worked extremely hard and long and did a great job. They also were nice! Of course Barbara was so helpful too in showing us what we needed and would go well with our home. We are completely satisfied customers!!!!
Nov 15, 2014
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Review from Google
Chelsea O.

Carpet Installation

They did an amazing job! And so quickly! They had two floors and two sets of stairs done in about 4 hours. Super nice people. Communication wasn’t always the best, I felt they should have been more proactive, but when I called they always answered or called me right back. Would absolutely recommend!
Floor Coverings International Southeast Charlotte's reply
Thank you so much for the great feedback. We are always working to get better and will work harder with our communication. It was a delight working with you and thanks for choosing us!
Sep 11, 2019
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Verified
Thumbtack Customer

Barbara was wonderful to work with! We had carpet, Hardwood floors and the existing hardwood floors sanded and stained. They all look wonderful!
Nov 16, 2016
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Review from Google
Credentials
Background Check

Lucas Wilson

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We don't have any price gimmicks or "one week only sales". There are no "buy 2 rooms get 1 free" type of stuff. We simply offer the best products from the best manufacturers, using the most qualified installers, at an everyday great value. Our prices are always all-inclusive, with no change-orders. Once we give you a price, it stays that way even if your job becomes more complex once we remove your current flooring. There are no surprises, and you will not pay your balance until you are completely satisfied with result.

  • What is your typical process for working with a new customer?

    It all starts with the in-home consultation. Book an appointment, and we will handle the rest. Appointments can last from 30 min to 2 hours depending on how you like to shop. We will stay with you as long as you need to find a product that you love. Once we find the customized flooring solution that works for you, we agree to cash or payment terms, and schedule your install. Typically, your project can be complete in under 2 weeks from the initial appointment.

  • What education and/or training do you have that relates to your work?

    Everybody in the Floor Coverings International family receives 100's of hours of computer based and hands on training. We visit the home office in Atlanta 2-4 times a year for specialized workshops. We meet monthly with our reps from each company to learn the latest installation techniques and tips to get the most longevity and performance out of each product we carry. Every installer is scrutinized for certifications, references, years of experience, and overall talent. We aren't looking for a bargain when it comes to installers, we are looking for the best available at a good value.

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