- What should the customer know about your pricing (e.g., discounts, fees)?
We provide a fair hourly rate. We pay our team members top of market pay for the heavy lifting. In addition, we background check all of our team members. Our hourly rate reflects this. We don't aim to be the cheapest moving labor provider. We aim to be competitive and deliver an exceptional service.
- What is your typical process for working with a new customer?
At Hourly Moving Labor, we charge by the hour. After you select the number of labor hours that you need, we provide you with a flat hourly rate. Any additional hours beyond the hours that you ordered will be billed at your hourly rate, in 15 minute increments.
- What education and/or training do you have that relates to your work?
We have a combined 20 years of moving experience. Additionally, we send our moving helpers through Hourly Moving Labor University. Our movers are taught moving, customer service and etiquette.