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The Fix ER
The Fix ER

The Fix ER

Top Pro

Offers remote services
Discounts available
Offers remote services
Discounts available
$50
starting cost


Select a service
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Responds within a day

Introduction: I've been in the industry for nearly 20 years now. Since high school, my passion has always resided with technology. I first obtain my computer repair certification (A+) at 17 years of age, then moved on to several other certifications and ultimately my B.S. in computer sciences. I couldn't imagine a life where I am unable to work in this field. Skills: Mobile device repair, data recovery, data backup, screen repair (phone, laptop, tablets, etc.), and Virus removal. Rather than list all equipment I've worked with and/or repaired, it would be easier to say that I've worked with virtually every type of electronic device used in auto, residential, and office environments. Other than my commitment to IT, I'm also committed to achieving the highest customer satisfaction standard possible. By providing the best IT consultation, affordable pricing, and repair turnaround time I set the bar very high for the competition.
Overview

Current Top Pro

Hired 54 times

7 similar jobs done near you

Background checked

1 employee

1 year in business

Payment methods

Apple Pay, Cash, Credit card, Google Pay, Square cash app, Venmo, Zelle

Social media

Facebook

Currently a top pro

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jan - Jun

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Disinfect surfaces touched during the job

Featured Projects

14 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Exceptional 5.0

41 reviews

5
98%
4
2%
3
0%
2
0%
1
0%

Read reviews that mention:


William A.

Computer Repair

Laptop was picked up the same afternoon I notified him, and it was repaired and delivered back to me the next morning. Great service.
Mar 6, 2021
·
Verified
William A.

Phone or Tablet Repair

I set up an appointment with The Fix ER to repair 2 cracked iPhone screens. He arrived on time, explained in detail the process, and the end result was 2 iPhones that looked like new again for a fraction of what other retailers would charge, and I never even had to leave my house. I would definitely use The Fix ER again.
Mar 2, 2021
·
Verified
Steve W.

Phone or Tablet Repair

I spoke with Cortez at The Fix ER. The experience was pleasant and informative. He took all the time needed to understand my phone issue and explain the possible causes and subsequent repairs and costs . Our conversation was not rushed and I felt I had his full attention. Beyond the straightforward repair, we explored what other options might be open to me. I appreciated his willingness to give me his honest opinion even when it might cost him some business, which in this case was that since the repair cost would likely exceed a third the cost of a new phone, that I consider simply replacing the phone. Then we talked about the best way to do that, where to shop and how best to ensure getting a good quality used phone, if I wanted to go the 'used' route. I will definitely call The Fix ER if I have future phone issues. And since he was just as responsive about a computer issue I was having, he will be on the top of my list to help for my computers, too. Thanks, Cortez! - Steve W.
Feb 10, 2021
·
Verified
Byron H.

Computer Repair

Cortez did an excellent job repairing my noisy computer at a low cost. Very quick turn around time and a nice and knowledgeable guy too. Highly recommend!
Jan 17, 2021
·
Verified
Cassandra N.

Phone or Tablet Repair

The Fix ER was great! He was very responsive to my messages. We scheduled a time & he arrived promptly. My phone is as good as new now. I really appreciate his time & professionalism. It was so convenient having him pick up my device, fix it, then return it quickly. Two thumbs up. Thanks so much!
Dec 14, 2020
·
Verified
Credentials
Background Check

Cortez Cooper

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