Coole Cleaners

Wilmington, NC

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About this pro

How does your service stand out?

We go above and beyond what is expected and keep the same employees returning to the same customers and give a more personal yet professional cleaning service. We offer online estimates that can be sent back via email to avoid having a walk through to save you time!

What do you enjoy about the work you do?

The satisfaction and gratitude we receive from our customers.

Location

Wilmington, NC 28403

Years in business

10

Number of employees

8

Times hired on Thumbtack

10

Reviews

6 Reviews
  • Michael P. Oct 12, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Wonderful
    Amazing service!
  • Jamie E. Nov 14, 2015
    I used them prior to my Christmas party last year. They fit me in without much notice and were friendly and amazing! The house was so clean.
  • JR R. Nov 14, 2015
    Great job.
  • WB S. Sep 30, 2015
    House Cleaning (One Time)
    Verified Review
    We have been using Chris and the Coole Cleaners crew now for almost 2 years for our office cleaning needs. They are diligent, trustworthy, and professional. It is an absolute pleasure to work with them and they receive our highest recommendation.
  • Sentiel R. Sep 30, 2015
    House Cleaning (One Time)
    Verified Review
    I want to commend Christopher Stuckey and his company, Coole Cleaners. I had them do a “Spring Cleaning” of my house and they did a superb job. The crew was very professional, hardworking and observant. The cleaning was extensive and thorough. Everything was handled with care and precision. I liked the crew; they were young, intelligent, clean-cut, enthusiastic, and polite. I would hire them again. S. A. Rommel
  • Jessica V. Feb 17, 2013
    House Cleaning (One Time)
    Verified Review
    Coole Cleaners was SO impressive! They were thorough and did not cut any corners when cleaning my apartment. I just wanted them to clean two bathrooms and the kitchen and their work was above and beyond expectations. My refrigerator, microwave, oven, stove...basically every inch of my kitchen top to bottom...was spotless. The two cleaners were both very friendly and I was comfortable leaving and coming back when they were done. My apartment's transformation was amazing and the cleaners obviously accept noting but perfection on a job.

Q&A

What is your typical process for working with a new customer?
Have them fill out a request for an estimate via pur website at coolecleaners.com and we will return the estimate back to them via email with some first available openings. We wait for the customer to reply on a date and once we establish an agreement on the price and date, we send you a confirmation email to confirm your scheduled appointment.
What education and/or training do you have that relates to your work?
Some college education. Worked in this field for over 12 years now.
Do you have a standard pricing system for your service? If so, please share the details here.
Pricing is based mainly on the sq ft., and frequency of cleaning. There are additional fees for pets, children, non-carpeted flooring, tiled shower walls, seperate tub and shower, and if there are smokers in the home, and a few other minor charges.
What types of customers have you worked with?
All ages and social economic status. We clean some of the largest jomes in Wilmington and landfall area....largest home cleaned was 7500 sq ft....the smallest home we have cleaned was 550 sq ft. We offer many different cleaning options to meet anyones budget!
What advice would you give a customer looking to hire a provider in your area of work?
When looking for a cleaning business you should make sure there are references and reviews available so that you can check on their services first hand from those that have used their services before. You should also make sure that the company is legitimate by asking for certification of GL Insurance that will protect you from any major damages such as a window or accidental floor damage. Also you need to know if they provide WC to their employees. This protects you from any personal injury of someone in your home. Believe it or not, one can sue you for injuries that occur while in your home. Coole Cleaners provides references, GL Insurance and WC to relieve the stress off of your shoulders!
What questions should customers think through before talking to professionals about their project?
How often they need a cleaning. What is their budget. Can you customize your cleanings to cut on cost and focus on tour necessities. Is the cleaning company insured and provide WC to their employees. Check reviews and references.