FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We use the median rates used by the NC Department of Insurance for replacement cost as a base line when pricing: roofing, siding, carpentry, smoke and water damage, and other cost related to property damage. This is a base for figuring the cost for a custom job to meet the customers exact specifications such as choice and grade of material, modifications, or additions.
- What is your typical process for working with a new customer?
Discuss by phone the nature of the project, and the best time and method to communicate with them. We can offer a "Quick Quote" in less than an hour in most cases, using electronic data bases and then arrange to meet and go over their project in detail to provide an estimate.
- What education and/or training do you have that relates to your work?
Certified by CERTAINTEED, Master Shingle Applicators, Shingle Quality Specialist,