Introduction: Custom Climates HVAC, LLC is a different kind of company. First of all, you'll meet the owner Jon. He is directly involved in every project and he personally hires every member of his crew.
He hires only the best. And by best, we dont mean the one with the most certifications. We mean the ones that are the most customer-oriented, honest, friendly, professional, clean-cut, and knowledgeable people out there. The type of people that you would invite to stay for dinner with your family after the work is done.
We also work differently in that each technician keeps and maintains his list of customers. Even though the owner is directly involved in every project, you will always have the same technician coming back to your home. Here is how your project will go. You call the company and the owner Jon comes to your home. He will educate you on the options and help you figure out what is the best system for your family, your home, and your budget.
Jon will then design the system and take care of the paper work, he orders the materials, and then briefs the technician who is to work on the install. If you were referred to us from a prior client you know who your technician is, if your contacting us directly you will have a technician assigned to your job. When you are ready for the work to begin, Jon will introduce you to the technician who will be working for you. Your technician will arrive at the time you specify and completes the work with speed and professionalism.
So what is the difference between us and everyone else? - Your technician is paid by the job, which gives him incentive to work harder so he can make more money per hour. Furthermore, our technicians are part of the company, not just employees. We dont advertise like those other companies, so the happier you are with your technician the more likely you are to tell friends, and more likely he is to continue having more work.
We're not burdened with high overhead costs like those big companies, so we are able to reduce the costs to you, while at the same time paying your technician better. This win-win scenario results in better quality work for you and a better system for an even lower price than most of our competitors.
You will also get to know your technician, and you will get to know Jon, the owner, you will know who will come to your home anytime there is a problem, and you will be valued by the entire company.
The heating system is like the heart of your home. If you have no heat, you are not going to enjoy much of anything else in the house. We enjoy being able to provide high efficient HVAC products to people to wash away the fear of being without a working system, and also the enjoyability of a comfortable home with lots of indoor air quality options.