Burrell Handling LLC
About this pro
26 years in business
26 hires on Thumbtack
I brought my 4 1/2 month old Siberian Husky, Takoda for the one week program. I picked him up today, and I am amazed at how much K. and S. have been able to teach him! They showed me what he could do. Then they worked with me for an hour to give me the tools to continue his training. Takoda loved it there where he got to play with other dogs and he seemed to enjoy learning his boundaries.Dec 19, 2017Verified
Katherine and Susan are the perfect team!!!! They were welcoming and caring and felt more like family when we dropped off our Boston Terrier (Mickey) We were nervous and hesitant because we had never done anything like this with previous pets. However we knew he needed some training to get him to be a more well rounded family member. They explained thoroughly what the train would consist of and gave us frequent updates. Mickey was also taking some medication for some staples he had put in a few days prior and with Susan’s many years of veterinary technician training she was able to monitor and administer his medicine to ensure he was receiving the correct dosages each day. They didn’t mind us calling to check in just when we missed him and when WE needed reassurance that we were doing what was best for Mickey. They walked us through his diet, training tools and that it’s 90% play and 10% training. Their home is filled with love for their animals and when we picked him up a week later he was so excited to show us what he had learned but he also treated Susan and Katherine as if they were his new best friends and that filled us with such joy and a sigh of relief. We can’t be more thankful and grateful for their teaching and their love for what they do. We have even scheduled some one on one private sessions and an additional week of training in the future. A++++ and 2 Paws UPNov 16, 2017Verified
- What is your typical process for working with a new customer?Our services are varied and so therefore is the process. But every customer is asked to meet with us for a free consult first, where we can discuss your troubles, goals, and expectations. Every dog is different, there is no magic button to push for a fully trained dog, so the length of time it will take for each dog to reach its full potential is different case by case. During that initial consult we'll give you a realistic estimate as to what your dog needs.
- What education and/or training do you have that relates to your work?We are a family ofhandler/trainers with more than 100 combined years of experience. Bill started working with dogs when he was 10 years old, and since has done just about everything you could think to do with a dog. He met Sue when she came to one of his puppy classes, and took her under his wing. Katherine and Virginia grew up in the business, learning to growl before they learned to speak! The Burrell family has worked around the world, having either worked on, or had clients from, 5 of the 7 continents. We've trained dogs for movies, for police, military, and protection work, for service work, therapy work, and for obedience, agility, rally, and conformation showing. All these areas and more. We've helped to rehabilitate hundreds of aggressive or fearful dogs, some of whom would have been euthanized otherwise. We have coached numerous people into being successful trainers and handlers, with approximately 100 students who have taken Best in Show to date. Last year we put 35+ titles on dogs we handled. Bill co-founded the United States Temperament Testing Association (USTTA), a system of determining whether or not a dogs' temperament is appropriate for its breed.
- Describe a recent project you are fond of. How long did it take?Just recently, we had a success story that's certainly one of our favorites. About a year and a half ago, we had someone approach us with a Samoyed named Mojo that had become extremely aggressive. They told us that he had exhibited more aggression than was normal for a sammy when he was just a puppy, so they put him in a puppy kindergarten class, but he only got worse. So they tried taking him to a Schutzhund trainer. (Schutzhund trains dogs to do guard work- have you ever seen a guard dog demonstration where the dog bites the sleeve of the attacker? That's Schutzhund.) The Schutzund trainer misread Mojo's behavior, thinking that he was being aggressive simply because he was trying to climb the pack. His solution was to harshly correct him at every sign of aggression. While that may have worked with another dog, it only made Mojo worse. His owners turned to us in desperation. Mojo was supposed to be a show dog, but every time he entered a show building, he got so aggressive that it wouldn't be safe to show him. When they brought Mojo to us, it became apparent that his aggression was fear based, not dominance based. We taught him that he could trust us, that we would protect him and that he didn't have to worry about anyone else. He responded rapidly to our training methods, and his confidence began to climb. Soon he was able to participate in our dog class relaxed, happy, and with a waggy tail. After a year and a half, Mojo now looks forward to shows, participates in them gleefully, and is just one major away from his championship! His aggression is gone, his confidence is high, and we could not be more proud of him and his family.