What education and/or training do you have that relates to your work?
We are always attending trade shows and conventions which provide a wide variety of classes to take on all aspects of our business. We also subscribe to online classes through the National Fireplace Institute. Ongoing education is a requirement for maintaining certifications. Mark also teaches classes to other chimney professionals at these conventions.
What advice would you give a customer looking to hire a provider in your area of work?
In NH and ME there is no licensing for chimney professionals, anyone can call themselves a sweep, or install wood or pellet stoves. (The only licensing is for gas appliances and it is mandatory). Your home and your family's safety are worth investing in professional services. Ask if they have any certifications, gas licensed, belong to local or national professional organizations. Real professionals keep up with the latest fire codes and use modern professional grade products. And real professionals don't advertise on trees and telephone posts!