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Chestnut Hill Chimney & Hearth within hours.
About this pro
How does your business stand out?
Mark Jones is a Nationally Certified Master Hearth Professional and teaches classes to other chimney professionals, firefighters, and home inspectors. We also do fire investigations, inspections for insurance purposes and real estate sales. We have been in business for over 20 years.
What do you enjoy about the work you do?
We help people heat their homes safely. Nothing is more important than taking care of your home and family and we get a great deal of satisfaction from helping people do just that.
These folks installed a pellet stove for me when my furnace broke last winter. Not only did they come out quickly, but their knowledge and experience when they ran into a construction problem was beyond impressive. When they arrived, they went right to work, laying drop cloths and being very careful with the mess that goes with having a pellet stove installed. Not only was my heating bill cut in HALF, but so was my electric bill . . .I didn't expect that. Thanks to these folks, I'm actually looking forward to this winter. I would highly recommend them.
Aug 8, 2015
It was a pleasure doing business with you. We loved the picture you sent us of your cat and dogs enjoying the stove as well. Remember we also provide annual maintenance and warranty service .
What education and/or training do you have that relates to your work?
We are always attending trade shows and conventions which provide a wide variety of classes to take on all aspects of our business. We also subscribe to online classes through the National Fireplace Institute. Ongoing education is a requirement for maintaining certifications. Mark also teaches classes to other chimney professionals at these conventions.
What advice would you give a customer looking to hire a provider in your area of work?
In NH and ME there is no licensing for chimney professionals, anyone can call themselves a sweep, or install wood or pellet stoves. (The only licensing is for gas appliances and it is mandatory). Your home and your family's safety are worth investing in professional services. Ask if they have any certifications, gas licensed, belong to local or national professional organizations. Real professionals keep up with the latest fire codes and use modern professional grade products. And real professionals don't advertise on trees and telephone posts!