FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Once we identify the problem, I'll present a fixed price for the job. If a job is expected to take longer than anticipated, we'll discuss before starting the work so you understand all your options.
- What is your typical process for working with a new customer?
If the job can be completed remotely, I'll send you a link that will allow me temporary access to your machine. If it's a job that requires me to be present, we'll find a time and I'll happily meet you where it makes sense.
- What education and/or training do you have that relates to your work?
I have over 4 Certified AWS SA with 4+ years field IT experience, 10+ years building computer systems, bridging on-prem systems with scalable, secure cloud architectures.