BTS LLC GENERAL SERVICES

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Zip code

Junk type

Haul size

Stairs

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Introduction: Prompt, affordable, professional service,quality oriented, cost conscious, friendly,

Overview

Hired 237 times

Background checked

2 employees

6 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2022

2021

2020

2019

Featured Projects

22 photos

Reviews

Exceptional 5.0

179 reviews

5

98%

4

1%

3

1%

2

0%

1

0%

Customers say...

This pro is praised for their punctuality, friendliness, and professionalism. Customers appreciate their quick responses, ability to handle various projects, and attention to detail. They also note that the pro leaves no mess behind and offers fair prices. Some customers have hired the pro multiple times for different projects.

AI-generated summary of customer reviews

Stacey S.

Jun 30, 2022

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Hired on Thumbtack

Ben was extremely friendly and professional. He was able to remove my old kitchen island and offered to junk my old dishwasher and now I have more space and a clean slate for a new kitchen soon. I would highly recommend BTS LLC!

Details: Yes, I need to replace a sink • As recommended by professional • 1 sink • 1 faucet • House

Sink or Faucet Installation or Replacement

Diane B.

Apr 4, 2022

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Hired on Thumbtack

Was in dire straits. Had new appliances delivered to my home anticipating installation. That was not the case. They were delivered in boxes and left in the middle of my kitchen. Reached out to several installers with a 2 week to one month date of availability. Ben reached out under an hour. He had finished up a previous job early and came right over. There was a plumbing problem with installing the dishwasher. The trap was heavily corroded and broke. Ben was able to make the repair and had parts in his truck. He left the work area as he found it. Removed all the boxes and the used appliances as well. I would highly recommend Ben and will definitely keep him in mind for my upcoming projects.

Details: Dishwasher • Microwave oven • Electricity

Appliance Installation

Josh E.

Feb 1, 2022

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Hired on Thumbtack

Ben was excellent! He installed my new dishwasher and removed my old one. Extremely responsive in getting an appointment set up. Very professional and friendly. Would definitely recommend and plan to use in the future for other jobs.

Details: Built-in under-the-counter (traditional) • Yes, there is access to both an outlet and a drain • Yes, materials and parts will be provided • Home

Dishwasher Installation

Scott P.

Nov 17, 2021

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Hired on Thumbtack

He installed a toilet and removed the existing one, and did it quickly and efficiently and explained what he was doing throughout the process. Highly recommended

Details: Replacement; there is an existing toilet (which needs to be replaced). • 1 toilet

Toilet Installation or Replacement

Lauren R.

May 7, 2021

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Hired on Thumbtack

Ben was professional, easy to communicate with, punctual, efficient and cleaned up before completing project. Couldn’t ask for anything more. Very happy with tv mounting, removal of chandelier and recaulking of sink. Would highly recommend and will definitely use again when needed.

Details: Wall mount • Not sure, need professional's help to determine • No, would like the professional's help in selecting a mount or stand • As recommended by the professional • Cable/satellite box • None

TV Mounting

Credentials

Background Check

Benjamin Velez

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
upfront, fair, budget friendly, I either estimate and provide flat fee, a price range or by the hour.
What is your typical process for working with a new customer?
contact for more information and availability, discuss price or schedule an estimate, agree on a date and time and complete work on date scheduled.
What education and/or training do you have that relates to your work?
over 20 yrs on construction, transportation, repair industry