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Hired 180 times
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Jul - Dec
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Russ recently removed old carpet and installed new Berber carpet . His price was fair, showed up on time and work hard till he was done. Pointed out a few things no fuss he fixed them as asked. So if you need some carpet installed give him a call. Thank youJun 18, 2019VerifiedShop At Home Flooring's reply
I Appreciate it Joe Thank You !
Russ was in touch with me very quickly to set up an appointment. He showed up right on schedule and brought samples and suggestions for me. After I told him it was a go he was back the very next day and did a wonderful installation of a carpet. I would definitely use him again in the future and refer him to anyone who needs floor covering. It was nice that he also took the old carpet with him so I did not have to deal with it.Aug 1, 2018Verified
Carpet was installed good. But the only thing is that they left real big mess that i had to clean up i called them he said he would come back and clean it but never heard from hom again except when he cashed the check.May 3, 2017VerifiedShop At Home Flooring's reply
I was waiting for your call Paul, I would have been there to Pick up the few scraps that were left behind, Thus property was vacant and required a phone call to me to inform me that you were there Paul. I never heard from you and assumed that you were throwing it away with the tremendous amount of demolition debris that was already present in your basement that in reality this barely put a dent into. I am glad that you acknowledged that the carpet was installed good because that is our primary objective and in all sincerity many flooring Businesses Remove old flooring Debris but do not dispose of it.. Again all you had to do was call me to let me know that you were on the property instead of giving me a bad Review, it was a Sunday and I assumed where I did not hear from you that you did not go over there and that possibly you were just throwing it out with the rest of your demolition Debris. Thanks for the Business Paul! Russ Kahian Owner
Exceptional work. Russ was terrific to deal with and didn't try to oversell me on more expensive carpets than I wanted/needed. Three men who installed the carpet were terrific. Will definitely call Russ again!Nov 22, 2016Verified
Russ's carpet crew did an amazing job on our carpet installation. The best we have ever had. Real nice guys and reasonably priced too. I will always call them in the future. We are looking into having them install our hardwood and repairing some tile work now too.Mar 8, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Nothing complicated.. We guarantee the lowest price. The bottom line never lies..
- What is your typical process for working with a new customer?To visit the home and get a look at the areas to be done, show the desired samples, from there take Measurements and give a price, That is our typical arrangement.
- What education and/or training do you have that relates to your work?We always update our installation certifications when new ones arise yes.