- What should the customer know about your pricing (e.g., discounts, fees)?
I will let you know what is driving the price. A material or design change can vastly change the cost of a project, and that is how we can design towards your budget and still make it look amazing.
- What is your typical process for working with a new customer?
I like to start with a phone call. We then judge if the project requires a site visit. Most do not at this point and so we ask for photos of the site and some simple measurements. We can then get some quotes over to you quickly so you have an idea of costs. At this point, if the budget works, we can meet and go over design ideas. Then we go under contract. My team and I design and then build a backyard you'll love to be in. To know more read our method page on our website.
- What education and/or training do you have that relates to your work?
I have a trained staff of designers, carpenters, and horticulturists. Personally I have over 15 years of construction project management experience.