Stafford was absolutely amazing. I water damaged my phone, and apple's new policy is they won't open up the phone to see if it was a battery or any other type of internal issue. I posted on thumbtack, Stafford was quick to respond, came out that day to meet me to get my phone. He got back to me in less than 8 hours, with the issue of my phone. He was fast, professional, extremely knowledgeable, and just willing to help. It's so nice to see someone so passionate about what they do, that they just want to solve people's problems. Stafford, thank you for an amazing experience and I highly recommend anyone in the greater Boston area contact him for technical needs! He is excellent to work with!