We purchased a house which needed a great deal of lawn clean-up. There was trash embedded in a foot of leaves across 450 sq ft from years' worth of careless tenants. We explained the situation to Rakin' It In and they offered us the best quote among many companies. Many companies refused to take the project or wanted to charge us an extraordinate amount of money since the project was such a pain in the ass. For that, I owe Rakin' It In a great deal of gratitude.
So they come while me and the hub are at work. We come home and the leaves have been blown back to where we asked but there is still trash in the lawn. Our original request was that the trash and the leaves get removed. When we called to follow up, they told us that they were not going to dig through the ground for trash. While this was fair, and while they did take a great deal of the trash which was on top of the leaves, there were remains of trash just lying on the ground, not buried. We did not feel like the amount of work which they did for us was worth what we paid them.
To their credit, they agreed that we could dig up whatever trash we wanted them to take, put it in a pile, and they would come again and dispose of it. Hub and I spent two hours raking and picking up trash. Within a few days, Rakin' It In came back and took not just the piles of pure trash, but also a large pile of dirt mixed with trash that the hub had piled up to get off of our lawn.
Hub dealt with the company on the phone but it seemed like we did not get too much pushback from requesting that they come back a second time to finish the job. It truly was a pain in the ass job and I appreciate that they took it on for such a reasonable rate.