It’s free with no obligation to hire
Hired 135 times
12 years in business
Cash, Check, Venmo
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
Photos and Videos
Although I expected a steam cleaning experience. this pro did a great job, the carpets looked great. He did however use his kirby, which I could have done myself.Aug 15, 2019Verified
Terrible! Never came with carpet cleaning equipment. Just soaked the blood stained areas with what I believe was ammonia by hand, and made everything worse! Hired Stanley steamer to correct his horrible job and they could fix some of it but not all. Balon charged $200 and was so bad and Stanley Steemer charged $109! Do not recommend or hire this person! I have “after” photos if interested!Oct 27, 2019VerifiedCarpet Renewal By Team Balon's reply
this is by far the biggest lie told by any customer I've met here on Thumbtack this review has been flagged by the thumbtack Security Department if you notice this has been refunded to me because this customer requested cleanup of bodily fluids blood which is a disaster recovery job not a carpet cleaning job. when I took one look at all of the blood stains when I arrived I told the customer that I would not be cleaning their carpeting because of the blood stains they became angry and then wrote this review! this customer isn't supposed to be allowed to even write a review since I never did the work and was refunded the lead money. the lies told by some of the customers on this site are very disappointing.
Arrived late with a Kirby vacuum that was quite dated with shampoo attachment. When he was finished and left used my own carpet cleaner which rendered that carpets weren’t even clean.Dec 5, 2019Verified
We were happy with the results. Carpets smell clean and look awesome!Oct 19, 2019Verified
Asked them to come to home to clean carpets while at work. They agreed and did the job. Asked for pics and was totally mislead. Carpets still had stains that were not shown in pics. He stated carpets look great. Not so much. Should have seen carpets after work before I paid. Should have known when he got very pushy about me paying via app Venmo before I got home. Do not use this company.Mar 10, 2019VerifiedCarpet Renewal By Team Balon's reply
This is very disappointing considering I took this customer in instantly and fit them into my schedule same day then I had to let myself in the customer didn't make an attempt to call me or even show up I completed all of the work wow one of their friends showed up and took a look themselves and we're very pleased I then took pictures of all the rooms like I always do from the entryway sent them to the customer and they were very pleased again I then had to wait three days for my electronic payment which by the way I never ever had a problem accepting so this review is complete slander and libel and Anyone who reads all of my other reviews will gather that as well.
- What should the customer know about your pricing (e.g., discounts, fees)?The cost for my deep cleaning is a VALUE at .30 cents per square foot! Your deep cleaning includes the following: * Deep lift vacuuming prior to your stain removal via deep clean. (No need to vacuum before we arrive!) * Oxi-based spot treatment * All-over foam shampoo with deodorizers **This method is superior to older steam cleaning methods! Your floors will be dry in 4 hours or less depending on ventilation. Our quick dry-low moisture methods allow us to work around and underneath furniture with ease. No need for you to worry about moving your furniture in and out of your space! Overall, this saves you time AND money while allowing you to use your floors again quickly!**
- What is your typical process for working with a new customer?Give us a call and we'll schedule your appointment!
- What education and/or training do you have that relates to your work?20 + years of experience on the job training with a family-owned operation says it all.