MTS Industries
MTS Industries

MTS Industries

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction: MTS Industries has strived to be the best for over 16 years, taking pride in every job we do.By communicating with our clients we can tailor the perfect clean for each and every home, or business. MTS guarantees all our work, and will return to fix any problems in a timely manner, at absolutely no extra cost to the consumer. Every job is unique, and each one presents us with different challenges, and that is what we love about this work! When we enter your home, or business, we are looking to WOW you with the level of service we can provide to you.The satisfaction of looking at your work and knowing that you made a difference is so rewarding, it makes this job fun, and satisfying.
Overview

Hired 24 times

4 employees

24 years in business

Payment methods

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Specialties
Pets

Cleaning type

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Extra services

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Reviews
Good 4.0

13 reviews

5
54%
4
23%
3
0%
2
15%
1
8%


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Jamie D.
Aug 6, 2015
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Jennifer S.
Oct 26, 2015
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Hired on Thumbtack

Hired on Thumbtack

Move-in or Move-out Cleaning
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Georgia j.
Dec 15, 2015
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Hired on Thumbtack

Hired on Thumbtack

House Cleaning (One Time)
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Elaine D.
Apr 1, 2016
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Hired on Thumbtack

Hired on Thumbtack

He was unreliable.
MTS Industries's reply
Hi Elaine, I apologize for any bad experience, or miscommunication. I know you were going to check your schedule and get back to me, but I never heard back. I would be more than happy to do whatever it takes to make this right for you. It is our goal to please all of our clients, but sometimes things do get a little mixed up.
House Cleaning (One Time)
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Sarah W.
Oct 7, 2016
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Hired on Thumbtack

Hired on Thumbtack

Michael and his partner were very pleasant in the planning and seemed to do a good job on the items that they cleaned. My concern comes with those items which were not completed as described and requested. I was shocked to see that none of the remaining items were completed after I made Payment and left both in my apartment to finish up. There were several items pointed out in the walk though that were never touched or incomplete and I ended up cleaning them myself. I am very disappointed as these items were very specific to what we had discussed on the walk through and no one contacted me that there were any concerns or challenges completing the job paid for in advance. In my experience, keeping up with your promises is the best way to grow business and keep clients. At this time I will not be recommending BMK/MTS to others. Thanks
MTS Industries's reply
Hi Sarah, I am sorry about your experience, however I am certain all the items discussed were completed to the best of our abilities. I wish you would have contacted me directly to show me the things you were not happy with so I could have come to inspect them, and fix any problems you may have found. We never charge any extra for these ki ds of service, and we are always willing to do everything we can to make sure you are happy with our work, we just need to know what the problem is. Again, I am sorry you were not 100% satisfied, and if we can make it up to you in the future please don't hesitate to contact us.
Move-in or Move-out Cleaning