Terminators Pest Management

Carteret, NJ

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About this pro

Terminators is a full-service company that offers many pest programs to fit your needs. Our staff is fully licensed and abreast in all new technologies in our industry. We have a board-certified entomologist on staff for your exterminating needs. Terminators is recognized as a leader in the industry. Our position and strength enable the company to provide additional value to our clients and opportunities for our employees. Together, we are building the future.

Clients can be assured of the quality and professionalism of Terminators' staff and its extensive in-house resources, tailored to the unique needs of each client and project. Terminators offers a number of client services, each highly regarded within the industry.

We deliver the highest level of service excellence to every client everyday, while making Terminators a great place to work.

Ask your Terminators representative how we can help remove the following:

* HPD Violations
* Court Hearing Violations
* Building Dept. Violations
* Health Dept. Violations

Terminators also offers general contracting services such as:

* Roofing
* Masonry
* Carpentry
* Sheetrocking
* Plastering
* Painting
* Plumbing
* Electrical
* Handyman Work
* AC/Heating

We also sell janitorial supplies such as:

* Garbage Bags
* Mops
* Brooms
* Snow Salt
* Soap (all types), and many more

Here's a list of some of our services that we provide:

Pest Control - Residential and commercial

* Bedbugs
* Roaches
* Mice
* Rats
* Fleas
* Ants
* Termites
* Mites
* Spiders
* Beetles
* Flies
* Bees, etc.
* Bedbug K9 unit - bedbug sniffing dog
* Bedbug prepping
* Vermin roofing
* Bird control
* Termite control
* Wood destroying inspections
* Green program
* Nonchemical program
* Fly program
* Rodent-baiting program
* Commercial kitchen cleaning
* Air fresheners
* Compactor shoots dusting
* Removal of Dept. of Health violations
* Heat treatment vault
* Entomologist consulting
* Gutter cleaning
* Power washing porches and decks

Location

Carteret, NJ 07008

Years in business

22

Number of employees

53

Times hired on Thumbtack

517

Reviews

186 Reviews
  • Thumbtack Customer Jul 19, 2017
    Lisa and Sean were prompt, professional and courteous.
  • Jerry S. Jun 14, 2017
    Bed Bug Extermination
    Verified Review
    It was a pleasure working and talking with the reps, they informed me about everything and made me feel confident. I didn't have to worry they'll do everything. They were there to help me not just take my money. The price and guarantee was better than their competitors. I recommend this company to the fullest.
  • Danielle H. Jun 9, 2017
    Bed Bug Extermination
    Verified Review
    What a great company! What I liked most about them is their professionalism and they really cared about how I was represented as the landlord. If you were lucky enough to find them---use them!
  • Crystal C. Jun 8, 2017
    Bed Bug Extermination
    Verified Review
    Very Nice 5 🌟
  • Manshi M. Jun 2, 2017
    Pest Control Services
    Verified Review
    I faced some issues after the treatment was done. I called them 8 times over the last 3 weeks and left voicemails/emails/thumbtack messages but no response. Stay away!
  • Denise B. Mar 16, 2017
    Bed Bug Extermination
    Verified Review
    You will love them!
    They were the best. I highly recommend their service.
  • Mona T. Jan 22, 2017
    Bed Bug Extermination
    Verified Review
    Extremely satisfied *****
    Super Swell!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
  • Sushil A. Dec 30, 2016
    Pest Control Services
    Verified Review
    Very knowledgeable and helpful. Jerry and his assistant did the job in a very thorough way (termite treatment and baits). Very friendly and easy to work with, highly recommend them.
  • Pamela G. Dec 22, 2016
    Rodent Removal
    Verified Review
    10 Stars for Service
    My service man was Jerry. He was informative, meticulous, highly educated regarding the issue, & took the time to clean up behind himself. Considering another company wanted to charge me more than 3 times the amount I highly recommend them. Hey ask for Jerry!
  • Marie M. Dec 11, 2016
    Rodent Removal
    Verified Review
    🐀
    Efficient and courteous No delay in service
  • Alyssa K. Nov 20, 2016
    Bed Bug Extermination
    Verified Review
    .
    Request has been completely ignored
  • Michelle Q. Oct 23, 2016
    Pest Control Services
    Verified Review
    Excellent service
    They are very professional from making the reservation to taking care of the rat problem for me. Very considerate and strived to find good and economic solutions. I would definitely use their service again if needed in the future.
  • Monica M. Oct 13, 2016
    Rodent Removal
    Verified Review
    I never write reviews, but I had to!!!!!!
    No lie, there can't possibly be a company better than these guys. It's important to have an exterminator who not just baits and traps, but also SEALS the pests' entrance points so they don't come back. That's exactly what Terminators did!!!! The staff is amazing!!! Shirley in the office was beyond sweet and helpful. The price was FANTASTIC...and the service??!! Second to NONE!!! She sent Jerry...who is the Terminator MASTER!!!! Not only is he down to earth and a nice guy, but he is a consummate professional and takes COMPLETE PRIDE in his work. He called to tell me he was running a little late at his previous appointment...then when he arrived, Jerry took a tour and took time to explain what he saw and what needed to be done. He wanted to be thorough and knew our home would take a while , so he asked if he could go to the appointment scheduled after ours, knock it out and come back so he could take his time. Totally reasonable!!! As you can probably guess, we had a serious problem with "Mickey and Minnie"...and all their children, grands and great grands running around our home. Jerry worked his heart out!!! He cleaned out and sealed everything thoroughly as promised. He even did extra work he didn't need to do and pointed out structural issues that needed to be addressed (he hates letting it be known, but he's an entomologist AND a licensed contractor). He explained that it may take about a week and a half before all the critters are eliminated....but the difference is sooooo noticeable!!!! He came here yesterday and today there is no evidence of "visitors"...in fact the only visitor we saw must not have gotten the memo...he was found "terminated." AMAZING!!!...especially since there has been a serious problem here for years which was worsening over the past week. Terminators Pest Management is good to a fault. They work hard to make sure your problem doesn't come back after they visit. That is simply not the case with most pest control agencies. Jerry also insisted we text him in about a week and a half to let him know how everything is going. I wish people were like them in all businesses!!! If you want good, reliable, reasonable and trustworthy pest control services, you definitely want these guys!! I highly recommend them without reservations.
  • Gayathri C. Oct 11, 2016
    Bed Bug Extermination
    Verified Review
    Great!
    They're easy to work with and are flexible and understanding of situations. Would definitely recommend their services! Shirley was very informative on the phone as well as email. Jerry and Lisa, who came in person, were also friendly and knowledgeable!
  • Ruth F. Oct 5, 2016
    Cockroach Extermination
    Verified Review
    Would Def recommand!
    Great! Easy to work with and very nice.
  • Lisa B. Sep 30, 2016
    Bed Bug Extermination
    Verified Review
    Great service!
    Great service!! Extremely friendly and got the job done.
  • Bill S. Sep 30, 2016
    Pest Control Services
    Verified Review
    Very responsive and able to get job completed same day as inquiry.
  • Diane E. Sep 21, 2016
    Bed Bug Extermination
    Verified Review
    Help for bedbugs !!
    On Sept.5, 2016 we discovered we had bedbugs. We were horrified. That was the day before Labor Day. While surfing the internet I saw Terminator Pest Control. I called and got an answer on Sunday. I spoke with Shirley,, she was very sympathetic. She scheduled my service for Monday which was Labor Day. 9am. Three service people were here at 9. They got straight to work. They were here 3 hours treating our 4 bedroom home. We had no knowledge of bedbugs. They told us what to do and that it was not going to be a single treatment and be done with it. Over the 16 days we have spoken with Shirley 4 times. We would have a question. We would immediately get a call back. She is Soo helpful and comforting letting us know what to expect along the way to be bug free! It takes time. Over the next week we saw about 10 in the master bedroom which is where they were. No other room had any. She told us this was normal and to get them squish him and flush. We have not seen any for the last 8 days. Today we got our second treatment. Showed up on time and are very professional. Answer all our questions. The entire ordeal is sickening!!! But Terminator Pest Control has been terrific. I highly recomend them. Diane
  • Jack M. Sep 21, 2016
    Rodent Removal
    Verified Review
    Great Job!
    Everything was great, from initial contact to introductions, scheduling, and delivery of services I was very pleased. Extremely high quality.
  • Billy T. Sep 18, 2016
    Pest Control Services
    Verified Review
    Slipped through the cracks?
    No one ever followed up with me. I accepted their quote and hired them and that was the last time I heard from them.
    Terminators P. Sep 19, 2016

    Hello Billy, normally when a client is interested in setting up service they will contact us. No one in our office ever got a call or email from you. We do put our clients first and we like chatting with clients about there situations and Pest problems before we set up service because this is the most important place it's your personal space. We always want our clients comfortable with our service technicians and staff.

  • Morgan P. Sep 14, 2016
    Bed Bug Extermination
    Verified Review
    Reasonable, effective, professional!
    Aside from being the best price out there, Shirley, who I made the appointment with, was so sweet and funny! She said that while we were out of the house for the exterminator, she would tell my boyfriend that he should take me to have a spa day! Jerry did the exterminating and was nothing short of polite, knowledgeable, & genuinely caring. They really do care about their clients & will quarantine that their services will be 100% effective and give us a piece of mind! I feel so much better since they have exterminated my home & although I hope to never need an exterminator again soon, I would go back to them again in a heartbeat! So thank you, thank you, thank you!! -Morgan
  • Sonya G. Sep 14, 2016
    Bed Bug Extermination
    Verified Review
    True Professional to deal with problem.
    Staff very friendly and efficient. I love the prompt response and attention given to my problem. My family and I were living with this nightmare. I needed professionals and thats what I got. I would recommend Terminator Pest again and again. Shirley and Jerry thank you. Sonya, CT.
  • Robert W. Sep 14, 2016
    Bed Bug Extermination
    Verified Review
    Fast, qualified, responsive, and professional
    I've been a landlord for 23 years and I've hired dozens of businesses in that time. I had already used a very experienced bed bug expert and thought my problem was solved, but it was far from the truth. When my tenants threatened to move out their 2nd day in the house, I panicked, and I'm glad I did. It was Friday of Labor Day weekend, and Terminators not only replied to my request for proposal within minutes, but then each day of the holiday weekend, sometimes as early as 5am, they kept asking important questions, explaining exactly what they recommended, worked with my urgent timeline, and ultimately had their entomologist drive from Albany, NY to Philadelphia just to make sure the treatment was done properly 2 days after the holiday. Just as importantly as being professional, qualified and knowledgeable, Jerry knew exactly how to deal with agitated tenants as well as me. The treatment requires a follow up visit in a couple of weeks, but my tenants were instantly calmed and assured as soon as Jerry showed up and explained everything. They're not cheap, but they seem worth every cent.
  • Cris S. Sep 13, 2016
    Preventative Pest Measures
    Verified Review
    Simply amazing!
    I am extremely satisfied with my service from Terminatores Pest Management! Shirley in the office was so supportive and friendly. She went above and beyond with giving me tips for pests that I thankfully don't even have! She also sent me two amazing people, Jerry and his assistant (I can't remember his name). Jerry was well educated and so very kind. He also went above and beyond by not only securing my home (even fixing my walls, and an attic lamp) to keep the mice away, but he also educated me about their behaviors. Jerry also was thinking of my sick cat when he decided not to put out any glue traps. I was a little worried some hungry mice would appear, but nothing so far and it's been two days...They also came to my home on a Sunday and made sure that they were completely finished before they traveled to the next person two and a half hours away. Although I wish that I met this team of people under different circumstances, I am very grateful that I met them! Thank you all so much! I appreciate your friendliness, and very hard work ethic! Everyone needs to hire this company!
  • Cristina M. Sep 10, 2016
    Cockroach Extermination
    Verified Review
    Great experience. Gave me tips and recommendations to keep the problem from coming again.
  • Charmaine D. Sep 8, 2016
    Bed Bug Extermination
    Verified Review
    Good online service
    customer service good, got rid of the bed bugs. hand cross it been a month. however there was a issue with the return of the second visit it was resolved quickly. All communication was done online which was great!
  • Ashley F. Sep 2, 2016
    Bed Bug Extermination
    Verified Review
    Service.
    Late, didn't come when scheduled. Rescheduled several times. But they were very nice.
  • Diana F. Aug 25, 2016
    Bed Bug Extermination
    Verified Review
    Shirley was AMAZING with getting back to me quickly and scheduling an appointment the next day to help us with our bed bug problem. Having bed bugs really freaked me out and I had so many questions. Shirley spent almost a whole hour listening to me and educating me on everything I needed to know from A to Z. After speaking with her I was able to sleep a little better at night. I really look forward to meeting with our terminator tomorrow and finally getting rid of these disgusting creatures! They are very caring and just from one phone call I was amazed.
  • Nancy J. Aug 24, 2016
    Bed Bug Extermination
    Verified Review
    Couldn't have been better. Bugs all gone and still 2 more treatments to go.
  • Kenneth T. Aug 14, 2016
    Cockroach Extermination
    Verified Review
    Very informative and friendly. Explained the process to me instead of just coming in and doing work.
  • Chris S. Jul 28, 2016
    Bed Bug Extermination
    Verified Review
  • David S. Jul 27, 2016
    Terminators pest management rescued me from bedbugs. At first I hired Orkin Pest Control wish turned out to be a major disaster. Everything that Orkin said they DID NOT fulfill. I got more bite than I originally had. After calling 8 times to get another technician to come out to retreat they said we cannot apply any more products in my home. They charged me $3800.00 to treat my home and I still have the bedbugs. At my job I saw two exterminators speaking to someone about how to prevent bedbugs so I asked for an excuse and related my situation and the lady (yes a lady exterminator) Lisa took the time to explain how the bugs can travel through the walls and will use Johnnie my 180lbs Pitbull as transportation to travel throughout the house. Jerry the service manager came to my house and gave me an evaluation on the situation. He gave me tips on how to help eliminating these nasty bloodsuckers. I immediately hired Terminators. Everything that Jerry and Lisa said would happen did happen. In less than a week I haven’t gotten any more bites. They were schedule to come out in two weeks to do a follow up service but I fell sick and the office personnel Shirley reschedule the appointment and called me twice a week to check up on me and my bedbug situation. I will recommend and use terminators pest management in the future.
  • Eileen W. Jul 26, 2016
    Bed Bug Extermination
    Verified Review
    I delt with Shirley on the phone and Jerry at my house.They gave me alot of information and explained everything in detail to me.They are both professional and extremely personable. I would recommend this company to everyone.The price is reasonable also.
  • Michelle O. Jul 18, 2016
    Bed Bug Extermination
    Verified Review
    It all started when I began noticing red bumps all over my arms. I thought they were hives from using a new detergent, so I asked my boyfriend to change our sheets and that's when he told me the bad news, we had bed bugs. It was traumatizing to hear. We keep a very clean apartment and hadn't traveled anywhere in the last 3 months. I'm still uncertain of how we got them. Anyway, I called Orkin because I didn't know of anyone else. They charged me $90 to come out and tell me what I already knew. On top of that, they quoted me $1300 for the treatment and didn't even guarantee the results. I did some research and discovered Thumbtack, which sent me quotes from a couple professionals almost immediately. I chose to go with Terminators because of the abundance of positive reviews. Also, the quote was $800 cheaper than Orkin! They came out within a day and worked with my schedule. I wasn't there at the time, but my boyfriends had met Jerry (the professional who conducted the treatment) and said he was awesome. He came with two interns and had the whole apartment done in 2 hours and were extremely thorough. Once I got home from work, I thought I was going to have to evacuate for awhile but there was no chemical smell and I already saw the results working. I haven't seen any bugs since, except for the ones that I knew would be crawling out of their hiding spots to die. After the initial treatment, Jerry comes back for a follow up 2 weeks later. I am looking forward to this, it's so relieving to know the pests will be gone for good. I would 100% recommend this company to anyone. Awesome job, and thank you Jerry!
  • Ken W. Jul 11, 2016
    Bed Bug Extermination
    Verified Review
    On time and handled the job professionally. They also gave a lot of information that was helpful.
  • Steven S. Jul 8, 2016
    Pest Control Services
    Verified Review
    Jerry was on time. He seemed to go out of his way to do a good job. I am pleased with the service.
  • Caroline G. Jul 1, 2016
    Pest Control Services
    Verified Review
  • Glenna O. Jun 13, 2016
    Bed Bug Extermination
    Verified Review
    They did an excellent job. Lisa and Jerry took the time to explain everything to be expected with the treatment and ensured the safe areas that the kids can play. They were very nice and pleasant to be around.
  • Xianming X. Jun 7, 2016
    Pest Control Services
    Verified Review
    Waited for two days before tech showed up.
  • Anne J. May 30, 2016
    Bed Bug Extermination
    Verified Review
    I was so happy with the service I received from Terminators Pest Management😊 From the minute Shirley answered the phone to the minute Jerry left my house I was impressed by the knowledge and reassurance from TPM. I would recommend them to anyone who wants there home pest free and their peace of mind! Awesome Awesome Awesome!!!! Anne N.J.
  • Victor P. May 24, 2016
    Bed Bug Extermination
    Verified Review
    Very fast efficient and friendly.
  • Jennifer B. May 14, 2016
    Pest Control Services
    Verified Review
  • Barbara C. Jan 19, 2016
    Bed Bug Extermination
    Verified Review
    Affordable, professional and thorough. I can't say enough about these guys. I was somewhat skeptical when I hired them since I had been battling bedbugs for about 8 months. This was my second attempt at hiring professionals. The first company I hired were crooks as they made no serious attempt to eliminate the problem once they were paid and the problem was unresolved. Jerry was the opposite. He was genuinely interested in getting rid of the critters and after a few treatments, they are now gone for good. I thought I'd never sleep well again. Thanks Jerry and company!
  • Kathy L. Jan 16, 2016
    Bed Bug Extermination
    Verified Review
    We were exceptionally pleased with the service we received from Terminators Pest Management (TPM). Jerry and his team were very thorough and kept us abreast of the treatment process every step of the way. In addition, he and Shirley (in the office) were very informative and took the time to educate us about bed bugs and the most effective strategies for exterminating them. Jerry offered practical solutions for reducing the risk of subsequent infestations. I would recommend TPM to anyone seeking extermination of bed bugs. Thank you TPM and Thumbtack for your assistance.
  • Lisa K. Dec 16, 2015
    Bed Bug Extermination
    Verified Review
    I found bed bugs two days ago. John called and was really knowledgeable and reassuring. His price was the best and he offers a year warranty when most others only offer 90 days.
  • Kevin S. Nov 16, 2015
    Bed Bug Extermination
    Verified Review
    We discovered that we had a potential bedbug problem very early in the morning on the Saturday of this past Labor Day weekend. I had struck out with a few other exterminators in my area, being told that technicians wouldn't be available until Tuesday. The folks at Terminators Pest Managenent had a technician, Jerry, at our apartment that afternoon. Jerry and his assistant were prompt, professional and incredibly thorough. Through this Thumbtack service, we were able to ask questions any time of day, all of which were replied to almost immediately. Having even a minor bedbug issue, as we did, can be an incredible nuisance in so many ways. These guys made the process of ridding us of bugs and moving on with our lives as easy as I feel it could have gone. I would recommend Terminators Pest Management to anyone looking to rid themselves of pests.
  • Robert S. Oct 19, 2015
    Bed Bug Extermination
    Verified Review
  • Anthony E. Oct 13, 2015
    Bed Bug Extermination
    Verified Review
    The team was knowledgeable and very professional. I would use them again.
  • Lynette H. Oct 8, 2015
    Bed Bug Extermination
    Verified Review
    It was a job well done. Only one experienced person did the work but he covered everything from ceilings to floor etc.... And after the revisit treatment, I haven't seen any bedbugs
  • Alexa G. Oct 7, 2015
    Bed Bug Extermination
    Verified Review
  • Karyna R. Oct 7, 2015
    Bed Bug Extermination
    Verified Review
    Really good customer service. I loved it.
  • Ellen K. Oct 6, 2015
    Bed Bug Extermination
    Verified Review
    Thorough service by pleasant and professional individuals. Definitely recommended.
  • Renzo L. Oct 4, 2015
    Bed Bug Extermination
    Verified Review
  • Samantha Y. Oct 3, 2015
    Bed Bug Extermination
    Verified Review
  • Alicia W. Oct 1, 2015
    Bed Bug Extermination
    Verified Review
    Excellent service, thorough and Took the time to answer questions. Would definitely recommend!
  • Laura B. Oct 1, 2015
    Bed Bug Extermination
    Verified Review
    The email contact was great, they were happy to answer all of my questions. Everything set up for a couple days from now. I hope they are able to get rid of the problem because it has cause enormous amount of stress.
  • Tony A. Sep 27, 2015
    Bed Bug Extermination
    Verified Review
    We had an atrocious bed bug infestation that seemly came from know where. Once we recognized what the situation was we abandoned the room that was infested and went through a series of do it yourself remedies. They worked only somewhat and just temporarily. Eventually, I contacted Thumbtack and discovered Terminators Pest Management. They offered a fair price and more importantly they took care of this issue that was interrupting my family's life, quite frankly. Their policy of following up as well as the 90 day guarantee made me feel very comfortable. They followed through on every thing they said they would do. It's been weeks and so far no more bed bugs in an environment that was uninhabitable. The staff was pleasant, professional and accommodating. Many thanks to Terminators Pest Management. I highly recommend them.
  • Monica F. Sep 25, 2015
    Pest Control Services
    Verified Review
    They were great! They put me at ease before they even came out to my home. They did an excellent job and I saw instant results. I will be using them again for follow up service. They were worth every penny!
  • Carly C. Sep 25, 2015
    Pest Control Services
    Verified Review
    Jerry was SO kind and helpful, even after I accidentally gave him the wrong address. He understood how stressed I was about having roaches and didn't make me feel silly at all for freaking out. He will be the first person I call if I ever need an exterminator!
  • Jennifer M. Sep 25, 2015
    Bed Bug Extermination
    Verified Review
    Very courteous, timely and professional. I would use their services over and over again.
  • Ame R. Sep 24, 2015
    Bed Bug Extermination
    Verified Review
    My experience with Terminators was outstanding. Everyone was very professional and friendly, and put my mind at ease. They also stand behind their work. I highly recommend them!
  • Coralys C. Sep 22, 2015
    Bed Bug Extermination
    Verified Review
    Honestly would recommend this company to anyone! Everything was broken down to me thoroughly from scheduling to exterminating. I was quite nervous at first but was put at ease by the company. They take such pride in their job and I value them for that because they are a efficient company.
  • Alyssa O. Sep 17, 2015
    Bed Bug Extermination
    Verified Review
    Based on all of the previous reviews, I am not surprised I am writing a wonderful review myself! We discovered beg bugs.I called and spoke to Shirley at 12 noon on 9/16. Jerry and Lisa were at my home at 2pm that same day. Shirley actually told me she heard the stress in my voice and that they could be there in 2 hours. Jerry and Lisa were on time and are truly professionals who know what they are doing. My mom was home when they did the treatment and she stated that she couldn't believe how thorough they were. Jerry and Lisa left nothing un-treated. Lisa advised on what we need to put in garage bags and put in the sun, or things that had to go in the dryer. They worked with us on a price as we have a 2 family house, but didn't have signs of any downstairs. Shirley accommodated us so that both up and downstairs were treated. I received a follow up email from Shirley at 8am the following day to check in and find out if we had received any new bites. I am happy to report that we did not receive any bites last night! Jerry and Lisa will be back to check in 2 weeks to apply a second barrier and inspect. I highly doubt they will find anything as they were absolutely fantastic. 5 stars, and applause to everyone at the company. I will recommend them to everyone I know.
  • Andrew D. Sep 16, 2015
    Bed Bug Extermination
    Verified Review
    Great!
  • Claudia S. Sep 16, 2015
    Bed Bug Extermination
    Verified Review
    The phone operator, Shirley, was very helpful and thorough. I explained the issues that my family and I were having with a bedbug infestation, and she assured me that I had chosen the right people to get the job done. She set me up with an inspection which was conducted by Jerry, who I spoke with over the phone as well. He told me what he would be looking for when he got to my house and what he would do to take care of the problem. I just had the second treatment done yesterday, and he told me to follow up with him in two weeks. Great service, great people!!
  • Leslie C. Sep 13, 2015
    Bed Bug Extermination
    Verified Review
    They had to cancel to do employee or employer sickness.
    Terminators P. Sep 14, 2015

    In response to your post. You had requested a particular individual which had a medical emergency. You also closed your request after we address all your concerns about treatment. We received an email stating you were proceedings with another company outside of Thumbtack.

  • Tanya F. Sep 11, 2015
    Bed Bug Extermination
    Verified Review
    Jerry is the best
  • Pamela D. Sep 11, 2015
    Bed Bug Extermination
    Verified Review
    The problem was address on the first visit, staff was professional and courteous.
  • Rob M. Sep 11, 2015
    Bed Bug Extermination
    Verified Review
    They provide excellent service and client satisfaction.
  • IRTAZA A. Sep 8, 2015
    Bed Bug Extermination
    Verified Review
  • Raghavan R. Sep 4, 2015
    Bed Bug Extermination
    Verified Review
    We are Happy with our,Experience and Professional service. But still waiting for few weeks, if we have totally got rid of termites.
  • Laquita W. Aug 29, 2015
    Bed Bug Extermination
    Verified Review
    Nice work. Nice communication. Fast service. Nice follow up.
  • Tama-sha M. Aug 27, 2015
    Bed Bug Extermination
    Verified Review
    They are awesome I would call them again for any other pest problems.
  • Nina C. Aug 27, 2015
    Bed Bug Extermination
    Verified Review
    The nicest staff I have ever met!!!
  • Ralph D. Aug 27, 2015
    Bed Bug Extermination
    Verified Review
    First spray went very well..Very nice people
  • Terrill C. Aug 26, 2015
    Bed Bug Extermination
    Verified Review
    Jerry is great, made me feel really comfortable!
  • Cynthia G. Aug 24, 2015
    Pest Control Services
    Verified Review
  • Shawmarrah P. Aug 22, 2015
    Bed Bug Extermination
    Verified Review
  • Ariel R. Aug 19, 2015
    Bed Bug Extermination
    Verified Review
    I really have to say that Jerry and his assistant were OUTSTANDING!! they were completely thorough and professional in the eradication of the bed bugs.I never came across people who took MORE! pride and joy in what they do, you really get your monies worth. I would highly recommend the services of Terminator Pest to anybody with any insect problems.I never felt more pleased to give my money away, great job guys thanks again...
  • Lauren M. Aug 17, 2015
    Pest Control Services
    Verified Review
    We contracted Terminators after reading good reviews here on Thumbtack. We experienced incredibly inconsistent service -- we had to reschedule 4-5 times after rearranging our schedules to be home at time of service. Very disappointing, and we still have mice.
    Terminators P. Sep 14, 2015

    In regards to scheduling a service in the future it is best to coordinate with other roommates to be sure that they know what is taking place and when. It is a problem when a technician shows up and the roommate is rude and insulting to them and blames it on having a bad day we do try our best to accommodate a clients needs. And when dealing in buildings if you do not own your residence we must go by the building Management rules.

  • Patricia F. Aug 13, 2015
    Pest Control Services
    Verified Review
    I hired Terminators Pest Management for my mother because after living in her home for over 40 years mice suddenly appeared. The exterminator arrived promptly. He explained the products he would be using and how they would be used. He went through the house, from top to bottom, putting traps and poison in all areas where mice might travel. The work was completed within two hours. Before leaving he said, "If you see any live mice, call me and I will come back. Any dead ones who eat the poison will not smell because the product eliminates smell." Since the treatment my mother has not see any mice, dead or alive. I highly recommend this service.
  • Shaakirah M. Aug 12, 2015
    Bed Bug Extermination
    Verified Review
  • Catherine C. Aug 12, 2015
    Bed Bug Extermination
    Verified Review
  • HUSAM A. Aug 6, 2015
    Bed Bug Extermination
    Verified Review
    They are great anytime u need them they there for you and trustworthy
  • Pamela G. Aug 3, 2015
    Bed Bug Extermination
    Verified Review
    Job went well my dog is so calm now not agitated
  • Darius T. Aug 1, 2015
    Bed Bug Extermination
    Verified Review
    Great customer service. Very polite and helpful.
  • Emily P. Jul 30, 2015
    Bed Bug Extermination
    Verified Review
    Absolutely amazing to work with. Super helpful. Highly informed. Very very very happy and highly recommended
  • Troy F. Jul 25, 2015
    Bed Bug Extermination
    Verified Review
    They come as quick as possible they are very good at what they do I called and within a week they we're there and got rid of all the bugs very good service
  • Bryan S. Jul 21, 2015
    Bed Bug Extermination
    Verified Review
    They responded promptly to questions, quoted a reasonable price, and were friendly through the whole process. There was still some bug activity after the initial treatment, but they followed up a couple weeks later and the bugs are nowhere to be seen now.
  • Sarah V. Jul 18, 2015
    Pest Control Services
    Verified Review
    I just moved into a new apartment and wanted to get it exterminated as I had seen a cockroach the first week there and wanted to make sure nothing else was lurking. When I put in a request, I received a response back almost immediately, and all future correspondence was answered within minutes. Being excessively afraid of any and all insects, I wanted service ASAP, and Lisa and Jerry came the next day (even at 8pm on a Friday, which was amazing with my sometimes hectic work schedule). Both were absolutely fantastic and far exceeded expectations. They sprayed and set traps and spent time going through my apartment to make sure I didn't have any visible openings anything could come from in the future, and offered tips to help keep anything away. Overall an excellent experience, zero complaints and would highly highly recommend.
  • Amanda R. Jul 18, 2015
    Bed Bug Extermination
    Verified Review
    We had bed bugs. They were very thorough and professional. I got a quote Friday morning, they were very accommodating is fitting us in the very next day. They answered all our questions, and walked us through the process. They were done in 2 hours at most. Definitely very nice people and very professional. I would definitely use them again. Highly recommended!
  • Jadan H. Jul 16, 2015
    Pest Control Services
    Verified Review
    Beyond excellent service. Thorough, knowledgeable, and affordable.
  • Danielle Z. Jul 14, 2015
    Bed Bug Extermination
    Verified Review
    The team was professional, informative, knowledgeable, and comforting to us in this situation. All communication was prompt and patient with all of our questions. We are confident that the services performed will clear us of any problems. We are completely satisfied as to how everything was handled and done in a timely fashion.
  • Marlene M. Jul 13, 2015
    Pest Control Services
    Verified Review
    Very knowledgable about pest control. Jerry gave excellent advice regarding pest problem. He arrived early, was professional and pleasant.
  • Antonia A. Jul 11, 2015
    Bed Bug Extermination
    Verified Review
    I was in tears to find out I was left with a bed bug problem. However, Shirley was very kind and reassuring. They sent Jerry 2 days later. He was extremely professional, knowledgeable & has a great attitude. He said don't worry darling we'll fix the problem right away. This Friday even though I did not have everything out of the way Jerry once again said , don't worry & they went above & beyond. This type of problem is a nightmare & I wish it on know one. Thus far I am super super satisfied with this excellent service. I'm praying to never ever see those things ever again but if I do I most definitely will be calling you guys. The prompt email responses were also awesome. So far an A+
  • Linda S. Jul 10, 2015
    Bed Bug Extermination
    Verified Review
    I called them last Sunday and they came that same day and on time. Went thru my home and told us what they would do. Tomorrow is our appointment for the service and I have no doubt they will do a good job. Jerry and Shirley were very patient and kind to us. Linda S.
  • Angie W. Jul 8, 2015
    Bed Bug Extermination
    Verified Review
    Hired them for our bed bug infestation. Spoke first with the office manager who was very good all letting me know exactly what to expect. The two exterminator were actually early. I walked them thru the areas and they did more than I expected and the infestation has greatly reduced. I will rate them again after the second visit, but I don't think I'll be disappointed.
  • Kunal K. Jul 8, 2015
    Bed Bug Extermination
    Verified Review
    This company is truly amazing! When a subletter brought in bed bugs to my apt, I was devastated because I had bed bugs 7 yrs ago and had to throw mosy of my stuff out and move to a new apt from the laundromat. I was dreading the same experience because I love my current apt and
  • Alyce R. Jul 7, 2015
    Bed Bug Extermination
    Verified Review
    Very professional and friendly. They explained every step of the process and we highly recommend these folks! (Hi Jerry, hi Lisa!) See? We're on a first-name basis now. :)
  • Manu B. Jul 2, 2015
    Bed Bug Extermination
    Verified Review
    Prompt and great service. They were able to schedule the extermination within same day. Very satisfied and would highly recommend them to anyone. Not like a few other companies who charge more and take a week to schedule the extermination!!
  • Monica M. Jun 23, 2015
    Bed Bug Extermination
    Verified Review
  • Jay T. Jun 22, 2015
    Bed Bug Extermination
    Verified Review
    They was very friendly and thurl when treating my house, I haven't had to get second treatment done yet. 👍👍
  • Dominique Q. Jun 3, 2015
    Bed Bug Extermination
    Verified Review
    I emailed the company through this website last night and a wonderful woman named Sara responded right away. She was so helpful. I talked to Shirley this morning and she was just as kind/helpful as Sara! Their price was so fair and they made me feel confident that they can fix my problem. Can't wait to meet them on Tuesday!
  • Alicia C. Jun 1, 2015
    Bed Bug Extermination
    Verified Review
  • Emmanuelle M. May 30, 2015
    Bed Bug Extermination
    Verified Review
    Jerry is wonderful through and through. He responded to my late-evening call, explained the entire process and arrived the next day at noon. I haven't had a bite since!
  • Kristen O. May 30, 2015
    Bed Bug Extermination
    Verified Review
    After noticing a bed bug in my house I immediately contacted a bunch of exterminators for pricing and for someone who I felt was knowledgeable and willing to help me understand and explain things thoroughly to me. It was the cheapest quote I got but definitely the most informative and as soon as they reached out to me I knew I was in good hands. As soon as jerry showed up it just made me that much more comfortable and confident with my decision. I felt like I was talking to a friend and even tho they didn't find a huge problem I'm very happy that it was taken care of before it got to be. I look forward to the follow up. Thank you so much for everything!
  • Victrail B. May 23, 2015
    Bed Bug Extermination
    Verified Review
    Great work! Extremely informative! Definitely will use in the future if needed again!
  • Vernelle M. May 22, 2015
    Bed Bug Extermination
    Verified Review
  • Chirag M. May 10, 2015
    Pest Control Services
    Verified Review
    Great Job!!'
  • Stephan J. May 5, 2015
    Pest Control Services
    Verified Review
  • Katie S. Apr 22, 2015
    Pest Control Services
    Verified Review
  • Joseph M. Apr 9, 2015
    Bed Bug Extermination
    Verified Review
  • Patrick Z. Mar 28, 2015
    Bed Bug Extermination
    Verified Review
    Jerry was great! He tells you everything you need to know and gets the job done right. I highly recommend them.
  • Km D. Mar 20, 2015
    Bed Bug Extermination
    Verified Review
    Jerry and his team does a great job! Very happy customers!
  • Freedom S. Mar 6, 2015
    Bed Bug Extermination
    Verified Review
    My home contracted bed bugs after a trip overseas. I was horrified. Thought I would have to throw out all of my clothes, shoes, and furniture. These guys came out two times - once on initial treatment, then came back for a follow-up. Bed bugs were gone and have remained gone. I did dry clean all of my coats, and ran all of my clothes through hot water, which was a pain but 100% worth it. These three are so nice, they walk you through the process, and put you at ease. They were wonderful and highly recommend them to anyone.
  • Vanessa C. Feb 26, 2015
    Bed Bug Extermination
    Verified Review
    We could just tell the moment we meet Jerry we were in good hands. Jerry was very knowledgeable and made us feel at ease with our stressful situation. A big thank you to Jerry and terminators pest.
  • Bhavin P. Jan 18, 2015
    Pest Control Services
    Verified Review
    Amazing service!!!! Would recommend for any pest control.
  • Gary M. Jan 4, 2015
    Bed Bug Extermination
    Verified Review
    The right job at the right price. Terminators provided prompt, friendly, courteous, and effective service. Their representatives have a "can-do" attitude, and the job gets done correctly, professionally, and always with a smile, irrespective of whatever obstacles may present themselves. They started when promised, completed the work in the time frame promised, caused very minimal disruption, and returned for a follow-up treatment several weeks later as promised, notwithstanding that their first treatment fully resolved the problem. Very thorough, very knowledgeable, very accomodating. Highly recommended!
  • Helen K. Nov 24, 2014
    Bed Bug Extermination
    Verified Review
    They arrived on time and made us feel comfortable that they knew what had to be done. We're accomodating and did extra work that I could not do due to age.
  • Jared S. Nov 16, 2014
    Bed Bug Extermination
    Verified Review
    Terminators Pest Management was very efficient and accommodating. I could not have asked for better service and professionalism. I have a very odd schedule and they worked around it well, even coming on a Friday evening the first visit. The second visit they came out on Veterans day and treated my entire house again. They were done within a half hour of arrival and were very pleasant to work with. I give them an A+ for their service and will definitely use them again if i have any more issues.
  • Jessica R. Nov 10, 2014
    Bed Bug Extermination
    Verified Review
    Very professional. Glad we chose them as our exterminators.
  • Christina G. Nov 10, 2014
    Pest Control Services
    Verified Review
    Working with Terminators Pest Management was a breeze. We dealt directly with Jerry who was very knowledgeable and thorough. Since our initial treatment for mice we have not had any other issues!
  • Francine Y. Nov 7, 2014
    Bed Bug Extermination
    Verified Review
    Working with terminators pest was a wonderful experience. I was very nervous about my infestation because I had a newborn baby at home. They were very accommodating and sensitive to my needs, booking all of the appointments in the morning to allow enough time for the fumes to dissipate before bedtime, as well as using special sterilizing equipment in the baby's bedroom. They quickly found the root of the problem and took care of it. I saw immediate results because I stopped getting bitten. Thanks for making my home safe and bug free!!
  • Rafael V. Nov 2, 2014
    Bed Bug Extermination
    Verified Review
  • Howard C. Nov 1, 2014
    Pest Control Services
    Verified Review
    I have a serious problem with roaches in the kitchen. Exterminator came a little late, but made up for the lost time by applying extra traps and sprays. I would use this company again for future roach problems.
  • Kristine M. Oct 25, 2014
    Bed Bug Extermination
    Verified Review
    Quick response and reasonable rates. Our experience was positive and we will use Terminators again when needed.
  • Norman L. Oct 22, 2014
    Bed Bug Extermination
    Verified Review
    They were very responsive, with Jerry and crew coming to my apartment for the 1st treatment the very next day after I called. For both treatments, they were prompt and on time. They were thorough in treating the area, and had some useful advice to help keep the apartment bug free. It's been 4 weeks since the first treatment, and I'm happy to say that I've been bite-free since.
  • Devon B. Oct 20, 2014
    Bed Bug Extermination
    Verified Review
  • Elizabeth L. Oct 20, 2014
    Bed Bug Extermination
    Verified Review
    Jerry and Shirley are the best; they provided us with professional, friendly and thorough service. Great communication! Great customers service skills; they put us at ease and made great suggestions. I would highly recommend.
  • Darnell E. Oct 15, 2014
    Bed Bug Extermination
    Verified Review
    So far it has been a great experience. I haven't seen any more bed bugs. They still have one more time to come and check for my problem. I would definitely recommend this company to my family & friends. Thank you so much once again.
  • Liz G. Oct 13, 2014
    Bed Bug Extermination
    Verified Review
    outstanding service! they were extremely thorough, effective, and affordable. they treated our home aug 30 and we never saw another bug, still came back and did the follow up treatment which put us completely at ease. leaving strangers in your home alone for two hours while they do the treatment can be scary but these guys were so trustworthy. i completely recommend them!
  • Lucye M. Oct 4, 2014
    Bed Bug Extermination
    Verified Review
    very pleased w. Terminators Pest service for bedbug infestation. Price was excellent, crew were efficient and flexible, and I can sleep again
  • Michele B. Oct 3, 2014
    Bed Bug Extermination
    Verified Review
    Jerry and Lisa are great!!I was traumatized by finding out I had bed bugs in my apartment,they were knowledgable and patient,I sent numerous emails because I was so freaked out about the whole situation and they responded rapidly and answered all my questions,these guys are awesome and affordable and so far so good,just had my second treatment,I hired them for preventative treatment so I never have to deal with this again!i highly recommend these guys for any pest problems!!they are number one!!!
  • Rob O. Sep 29, 2014
    Bed Bug Extermination
    Verified Review
    Jerry from Terminators Pest came and provided me a very thorough free inspection. Jerry was professional, polite and extremely knowledgeable. He provided me with very clearly explanations on what he was doing, what he was looking for, reasons why it needed to be done and provided great tips to help me in the future. I would absolutely recommend Jerry and Terminators.
  • Gloria W. Sep 25, 2014
    Bed Bug Extermination
    Verified Review
    They did a great job! I have not seen pests and I would like to continue using this company for prevention treatment services. They were very nice to me and professional! Definitely would recommend to others and I plan to use them again.
  • William S. Sep 12, 2014
    Bed Bug Extermination
    Verified Review
    Great customer service and communication. I recommend highly anyone to use their services!
  • Patricia L. Sep 7, 2014
    Bed Bug Extermination
    Verified Review
    It was great to get two people who were so informative about their job I would recommend them to any one with a pest problem they didn't rush in and out they were on time I can't say enough about the quality of their work .
  • David M. Sep 7, 2014
    Pest Control Services
    Verified Review
  • Reagan S. Sep 4, 2014
    Bed Bug Extermination
    Verified Review
    Jerry and the staff wer effcient, experienced and got the job done, while making us feel at ease- recommend to anyone any day- thumbs up !- Reagan
  • Jillian T. Aug 26, 2014
    Bed Bug Extermination
    Verified Review
    Jerry was fantastic and very professional. I called him about a possible bed bug infestation. He quickly responded and put himself up to the task. He had patience with my grandmother who is elderly, anxious and was in denial about the whole situation. He was very prompt, courteous and very fair priced. Given the nature of the work and task at hand I truly commend him on his professionalism, punctuality and friendliness. I highly recommend his services. You will not regret it.
  • Sharae G. Aug 24, 2014
    Bed Bug Extermination
    Verified Review
    Great experience couldn't ask for anything better. Follow-up treatment wasn't necessary no bugs in sight. Highly recommended.
  • Debra H. Aug 22, 2014
    Bed Bug Extermination
    Verified Review
    Terminators Pest thoroughly eradicated my bed bug infestation. Gerry and Lisa were professional and knowledgeable. They came out for a second inspection and put my anxiety to rest. I would highly recommend this company, my experience with the initial intake through email right down to the technicians went above and beyond my expectations. I hope never to need an exterminator again , but if I do , I will call them.
  • Michael K. Aug 14, 2014
    Bed Bug Extermination
    Verified Review
    Id like to thank jerry and his crew for being very kind , informative , and efficient have not seen one bed bug since the treatment and I would personally recommend these guys to everyone that has a problem that would need a terminator ! If I ever had a problem again in another home I'm calling these guys first
  • Carmen T. Aug 12, 2014
    Bed Bug Extermination
    Verified Review
    The staff was very professional and very informative. I liked the fact that they took their time to explain in detail what they would be doing and how long it would take. I am very pleased all around. I thought their price for my exterminating needs was more than reasonably priced. I would definately keep them in mind for future needs as well as referrals.
  • Maria G. Jul 31, 2014
    Bed Bug Extermination
    Verified Review
  • Bernice T. Jul 30, 2014
    Bed Bug Extermination
    Verified Review
    Service was EXCELLENT, REASONABLE AND EFFECTIVE!!!!...I would recommend thus company to EVERYONE!!!!!...No more bedbugs!!!
  • Judith M. Jul 22, 2014
    Bed Bug Extermination
    Verified Review
    Jerry and his crew couldn't have been more kind, efficient, and effective. What started as a personal nightmare (undiagnosed bed bugs for five months) was resolved in a timely professional and humane matter that is indeed rare. Thank you so much. Judith Miller
  • Naomi S. Jul 10, 2014
    Bed Bug Extermination
    Verified Review
    I am very grateful to Jerry, Lisa, and Michael for helping me with my bed bug problem. I was not aware that I had bed bugs until a month ago. I have no idea where it came but all I knew is that I wanted them gone, so could enjoy my sleep again. Thank you guys from the bottom of my heart for all that you did for me and my family.
  • Tiffany R. Jul 2, 2014
    Bed Bug Extermination
    Verified Review
    They were very nice people, very helpful, and very empathetic to situation. They were prompt with arrival! They are the only people that I hired that has ever arrived at the exact time they said they would be there! The service was great. They were professional and curteous! Great people! I would recommend them to any one with a pest problem!!
  • Margaret A. Jun 30, 2014
    Bed Bug Extermination
    Verified Review
    Jerry was absolutely great. He was very helpful and accommodating. Everything has been great since he came to help with our problem. I would recommend them to anyone!
  • Angil N. Jun 30, 2014
    Bed Bug Extermination
    Verified Review
    My experience with Terminators Pest Mgmt was excellent. They arrived on the scheduled day bright and early. We're thorough with their directions for after care of our home. And informed us of other problems such as mold in our basement. I will definitely recommend them again.
  • Shawnise B. Jun 25, 2014
    Bed Bug Extermination
    Verified Review
    They went above and beyond basic customer service. I would recommend them to anyone. Thank you for putting me at ease-
  • Nola L. Jun 23, 2014
    Pest Control Services
    Verified Review
    Thank you!!!
  • Mary Z. Jun 22, 2014
    Bed Bug Extermination
    Verified Review
    Terminators team came in and took care of our problem. My kids are allergic to everything and I was worried that the chemicals would be a problem. I was reassured that everything would be fine and I must say it was. I will recommend this company and use them again.
  • Lorraine T. Jun 19, 2014
    Pest Control Services
    Verified Review
  • Claudia S. Jun 19, 2014
    Bed Bug Extermination
    Verified Review
    Company was excellent. They do what they say and will return of there are any issues. My family was treated with respect. Yes I'll call them again I needed.
  • Erin H. Jun 18, 2014
    Bed Bug Extermination
    Verified Review
  • Ankur S. Jun 1, 2014
    Bed Bug Extermination
    Verified Review
    Jerry was polite, professional and considerate. He took care of our pest issue and was ready to follow-up if need be (fortunately we haven't had any issues since). Will definitely recommend him, and will use him again if necessary.
  • Natalie W. Jun 1, 2014
    Bed Bug Extermination
    Verified Review
    Jerry and Lisa were absolutely awesome. They really took special care in making sure that the job was done thoroughly. I would recommend this company to anyone who has pest control needs.
  • Carolyn W. May 30, 2014
    Pest Control Services
    Verified Review
    Jerry from Terminators Pest Management was excellent. He took time to analyze our pest problem and demonstrated much knowledge and understanding. I recommend him wholeheartedly and truly valued his expertise.
  • Temeeka W. May 28, 2014
    Bed Bug Extermination
    Verified Review
  • Martha H. May 27, 2014
    Bed Bug Extermination
    Verified Review
    Jerry and his team were very professional and my problem with these pesty bed bugs was resolved I recommend terminators to anyone with this problem
  • Maurer S. May 25, 2014
    Bed Bug Extermination
    Verified Review
    I would highly recommend Jerry and his crew to anyone looking for exterminator services. He really cares about his customers. He has promised to come back at no addition charge if the problem reoccurs. He goes above and beyond what is required to do the work. Sue M. Bethlehem, Pa.
  • Jonathan K. May 16, 2014
    Bed Bug Extermination
    Verified Review
    Jerry just came to my apartment today to inspect for bed bugs and I cannot tell you how much of a help he was. Not only did he did the inspection for free, but he was extremely nice, very professional, really funny, gave me advice on how to prevent future bed bug infestations, and explained everything perfectly. I cannot recommend this guy enough. A truly honest man. Thanks Jerry!
  • Michael C. Mar 21, 2014
    Bed Bug Extermination
    Verified Review
  • Shonda F. Mar 18, 2014
    Bed Bug Extermination
    Verified Review
    This company was truly a God send as far as price and professionalism. I would certainly recommend them to anyone! Jerry and his team were not only professional but also caring. Big thank to him and his team!
  • Babita B. Mar 16, 2014
    Bed Bug Extermination
    Verified Review
    My Mom was very happy with the service and professionalism. My is 68 and detected some bed bug bites. She was pretty traumatized. The landlord sent in his private exterminator, but she wasn't happy with the job done. Jerry explained to her, he helped her discard of things she wanted to garbage, he treated things so she is not left to experience a huge expense of replacing furniture. As a retired woman on a fixed income, it was a relief for her. I hope I am never in a position of calling them again, but the slight chance that happens...I would definitely dial their number. Highly recommended.
  • Tuvia G. Mar 10, 2014
    Bed Bug Extermination
    Verified Review
    We just finished our 1st if two services from jerry. He was very pleasant which is all I can judge for now.
  • Jonathan F. Mar 3, 2014
    Bed Bug Extermination
    Verified Review
    I was very happy with the outcome. After having dealt with the annoyance of first wondering where the bites where from, then wondering if I had brought bedbugs back from business trips with me, then wondering how much I'd need to spend on a service, Terminators Pest Management was a breath of fresh air. The service was quick, clean, efficient, and thorough. Jerry (the owner) came out, and was a pleasant conversant. It lasted maybe 2 hours (maybe less) and they came back for another follow up 2 weeks after which was even shorter (because I hadn't had any issues since). It wasn't too 'formal' (which I preferred, since he was performing a service in my personal space), but it was professional. As far as what could've went better, I did have to pay for a number of things beyond the actual service, including drying/cleaning all of my clothes, buying mattress covers, and other things. But besides that, I have no complaints-to my knowledge, the bed bugs are gone, and I haven't had issues since.
  • Michelle H. Feb 6, 2014
    Bed Bug Extermination
    Verified Review
  • David H. Nov 17, 2013
    Bed Bug Extermination
    Verified Review
    My experience with Jerry from the first communication was awesome. He was very professional along with his team. Everything that he told me he was going to do, he did just that & in a timely matter and did a outstanding job overall. He offered a free second visit in 2 weeks & he did just that. After the 1st & 2nd job, I can say that my apartment is bed bug free. I am truly happy that now that my family & I can finally sleep peacefully now & I owe it all to Jerry & his wonderful team. I would definitely recommend Jerry to family & friends. Five stars in my book!!!!!!
  • Vicki R. Oct 13, 2013
    Bed Bug Extermination
    Verified Review
    Jerry was very professional and came with 3 people. The rented apt. I own was reinfested with bed bugs after 4 years. Jerry did not treat that time. Jerry treated the whole 2 story apt. in 2hrs 30min. The renters were there to talk to Jerry and he answered all their questions. He will be back in 2 weeks for another treatment. I would recommend him to anyone. I plan to use him again for my routine service on the rental building.
  • Katherine P. Jul 16, 2013
    Pest Control Services
    Verified Review
    Great service!!!
  • Kim B. Jul 14, 2013
    Bed Bug Extermination
    Verified Review
    I used the services of Terminator's Pest Management on 7/14. They promised me a follow up visit as part of their service.However, they failed to show up for their follow up visit on 8/18. On 9/5 Terminators Pest Management contacted me and explained that they could not complete service due to illness. They agreed to refund half of my money so I could get my service completed. They also provided me with a written report of how the infestation started. I received my payment and report on 9/23. This matter is now resolved. They did provide me with good service on 7/14 and they explained why they did not make it to the follow up service.
  • Gina C. Jun 25, 2013
    Pest Control Services
    Verified Review
    Jerry was very professional, affordable and I give him my recommendation
  • Johnny M. Jun 10, 2013
    Bed Bug Extermination
    Verified Review
  • Gloria G. Apr 29, 2013
    Bed Bug Extermination
    Verified Review
    I was extremely pleased with the services provided by Jerry Ramtahal and Terminators Pest Management. They were very thorough and knowledgeable. They did everything they said in their ad. The crew was pleasant and efficient. I was anxious about my "pest problem" but was assured that it would be taken care of. I highly recommend this company.
  • Kelly M. Apr 23, 2013
    Bed Bug Extermination
    Verified Review
    Jerry is very professional. He came in a did the job I needed. He hasn't finished yet because I have a second treatment to be done. but so far we are very pleased with his work. we have not been bitten by any bed bugs since he did the treatment.
  • Winthrop H. Feb 25, 2013
    Bed Bug Extermination
    Verified Review
  • Jessica K. Jan 24, 2013
    Pest Control Services
    Verified Review
    Jerry didn't an excellent job with handling our difficult situation. I would recommend his services to anyone. He answered all the questions I had and helped me understand how to avoid this happening again. Thank you Jerry!
  • Fritz L. Jan 23, 2013
    Pest Control Services
    Verified Review
    These guys were very professional, helpful and friendly. I highly recommend them to anyone in need of pest control service.
  • Jasmin T. Nov 26, 2012
    Pest Control Services
    Verified Review
    I have never had to hire an exterminator before, but I can definitely say that Jerry and his team perform top notch work. Prices are quite reasonable for the amount of work and time spent in fixing the problem. I called Jerry for a mouse issue. He was at my home prior to the appointment time, which was 10pm, and spent 3 hours making sure that the problem would be resolved. I highly, highly reccommend his service to anyone who needs an exterminator.
  • Rob S. Oct 1, 2012
    100% satisfaction was guaranteed and delivered... Ist person to call for any and all jobs.... Keep up the good work Jerry!!!
  • Joseph T. Sep 26, 2012
    Outstanding company!
  • Salisha M. Sep 25, 2012
    Customer service excellent!!! Service professionally done. Technician was very educated in his Job and was able to answer any question that I had and he was very pleasant. I will recommend they to all my friends.
  • Chander M. Sep 25, 2012
    Jerry has been servicing my several restaurants on upper west side. I have been very happy with his attention to detail and his customer service capabilities.

Q&A

What types of customers have you worked with?
Roaches * mice * ants * flies * rats * fleas * termites * bees * ticks * bed bugs
What advice would you give a customer looking to hire a provider in your area of work?
When hiring an exterminator ask questions about the problems that you are having and if they ever dealt with a situation like yours before. What method of action did they take. What was the outcome of the job. How long did it take them to rectify the situation. What makes that job and my job similar. What if that method does not work for my situation what will be the next step and is that going to cost me more. Do you have references and may I contact them.