Can not be happier with the costumer service work done on my home by Wisebuild. Me and my wife were getting some bids for a new roof installation and new siding. Wisebuild was one of the 4 companies we got bids from. David came out and was extremely helpful and knowledgeable about his field of work. He explained everything there is to know about roofing and siding. He explained everything from the shingle he was going to use, the manufacturers background, the under-layment that was going to be used, and the ice and water shield. He even specified the the length of the nails that were going to be used and the reason behind it. We just felt extremely comfortable with David and his company.
The only thing that was a bit of a concern for us was the pricing of the roof and siding. But he immediately noticed our concerns and showed empathy towards us and tried to do everything he can to bring the price down a bit. He asked us if any of us were senior citizens because they had a senior discount. But we are not seniors. Then he asked if we had anyone in the family in law enforcement or military but unfortunately none of us are, even my kids. Then he mentioned his company referral program which is if we know of anyone that needed work on they're home as well, for the same price or more then our job cost they would give us a check for 20% of the labor cost back and 5 people would mean 100% of the labor cost back to us. Then I remembered my brother needed to also do his roof. So we went ahead and hired Wisebuild only for the roof since the siding cost was more then we could afford at the time. They completed the roof in one day exactly what David had promised us. I've had bad experiences with contractors before so I took it upon my self to check all the material that he said he was going to install and everything installed was exactly what he promised he would install, David and his crew cut no corners with my roof. They covered my whole house with a tarp so nothing would get damaged from removing the shingles. They even covered one of our neighbors houses since his house is very close to ours. I have to say I've never seen a company more considerate of peoples property then Wisebuild. They cleaned up everything in the end and went around my home and the neighbors home with a roller magnet to pick up any nails left behind. Very impressive.
I waited to write this review after my brother had also hired them to see if they would honor the referral program which was one of the many reasons we hired them, and what do you know a few days later David calls me and says, Robert good news i got a check for you, your brother ended up hiring us for his roof. Couple days after that we got the check in the mail.
Amazing! Simply Amazing. I just wish that other contractors would be this considerate, helpful and professional like Wisebuild. Way to raise the bar guys great job thank you! The only thing i regret is that we didn't hire them for the siding.