Carpet & Flooring Centers of NJ, Inc.
Hired 21 times
40 years in business
Cash, Check, Credit card
Susan came out measured and special ordered carpet for us on a Thursday carpet was installed on Tuesday. Very happy with work done.Apr 8, 2020VerifiedCarpet & Flooring Centers of NJ, Inc.'s reply
Hugh, Thank you so much for your excellent review. It was very nice working with you and Maria to find the perfect carpet at the right price. I'm glad we took the time to get the colors just right. It makes a huge difference! The carpet is 100% continuous filament nylon with great stain resistance, so it will last a long, long time. Best wishes in your new home! Be well, Sue Gibbs
Susan is very nice and the carpet is very nice. Only thing I wasn’t a fan of is that I was billed immediately after the job was completed even though the installation team left a hole in my wall. If I was the point person on a sale, I would have corrected that issue prior to finalizing payment.Mar 22, 2018VerifiedCarpet & Flooring Centers of NJ, Inc.'s reply
I called as I always do when the job was completed. You did not answer. As per agreement, I run the balance on your credit card "if no other form of payment is offered", and was unaware of the mishap. Afterward you told me of the chipped paint when they took your bed apart. The installer called you to deal with you directly on this and it was rectified. We are very sorry for the inconvenience. I'm glad you like your new carpet. It is high-quality nylon and will last and last! Best wishes.
Two entire floors of our house were fully re-carpeted. It included moving big heavy furniture. We have custom made doors, saddles, and baseboards, in white, and we are very fussy. Susan Gibbs was extremely helpful in guiding us to the best color and type of carpet for our needs. The installers did a marvelous job, didn’t damage a thing, and replaced everything as we requested. They left our house spotless. We have our rugs for about two years now and they look brand new. I would be very confident in using them again in the future.Jan 6, 2017Carpet & Flooring Centers of NJ, Inc.'s reply
Thank you so much for sharing your experience with Thumbtack members. I very much enjoyed helping you find the perfect carpet to enhance the interesting elements of your home. The grey-taupe tone perfectly supported your decor, and yet is a great neutral color for resale. The carpet is an ultra-dense continuous filament nylon carpet with excellent stain and soil resistance. It will look brand new when you sell it in the future. The laminate you chose went perfectly in the dining room, and continued the feel of the adjacent carpet. Choosing to do this room in laminate lopped about $1,000.00 off the price without compromising the appearance or performance. That particular laminate is excellent quality and looks like genuine hardwood. Best of luck to you both in the eventual sale of your home, and many blessings in the adventure ahead.
Used them to carpet and place flooring in all rooms of the house. Sue was extremely responsive and willing to work with me on this project for my mom's house despite the current pandemic. Impressed with the results and will use in the future.May 27, 2020VerifiedCarpet & Flooring Centers of NJ, Inc.'s reply
Thank you so much for your outstanding review! I'm so glad we were able to accomplish everything before your Mom moved up from Texas. I like that we matched the carpet and luxury vinyl tile to the paint and existing foyer, and sent her pictures af the various combinations. She then chose her favorites and I had the mill send samples to her so she can see them in person and order her final choice. It is so important that the resident of the house be part of the selection process. Both the tile and carpet are very high quality and will hold up for a very long time. My very best wishes to you, and especially your Mom in her new surroundings! Sue
I enjoyed working with Sue for my large residential flooring project. She was able to come in the evening and meet my schedule. The installers worked well and did a fine job installing over the course of two days. I like giving my money to a local company (not empire) and to a woman owned business. Btw, empire quoted me $2k more for this project!May 23, 2020VerifiedCarpet & Flooring Centers of NJ, Inc.'s reply
Thank you so much, Jessica, for your outstanding review and kind comments. We are able to save you money because we have streamlined our operations. We will have been in business for 40 years this coming September and have never had a showroom. I started shop-at-home flooring business because it saves money, a selection is better made in the environment in which it will be installed, the site must be inspected and measured anyway so a visit is inevitable, and it is much more convenient for the customer who can now make a decision in the relaxed atmosphere of his/her home. I do not compromise on the quality of materials or installers. Ultimately, materials and installation are all that are required and should always be high quality. Most discount stores offer lower quality materials and pay their installers less, but still maintain a huge overhead. We do the opposite. Also, thank you for wanting to support my local small business. I very much appreciate every sale and love the personal connection with my customers. My very best wishes to you!