FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
• Pricing is based on the number of bedrooms, bathrooms, and the level of cleaning needed • No hidden fees • Add-ons are optional and clearly priced (fridge, oven, laundry, etc.) • I offer discounts for recurring cleanings • I always confirm the final rate before your appointment so there are no surprises
- What is your typical process for working with a new customer?
Quick intro message to confirm your needs Walkthrough questions to understand your space Clear estimate based on your project I arrive with supplies (or use yours if preferred) Clean, reset, refresh Final walkthrough to ensure everything feels right Schedule next appointment (optional) The process is easy, warm, and stress-free.
- What education and/or training do you have that relates to your work?
• Years of experience in home organization and maintenance • Strong knowledge of safe cleaning products and surface types • Hands-on experience with move-in/move-out, deep cleaning, and Airbnb turnover • Specialized experience creating calm, anxiety-friendly, sensory-friendly spaces