Candy's Cleaning & Clean out Services

4.2
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(19)
4.2
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19 reviews
5
58%
4
26%
3
0%
2
11%
1
5%
  • Bhanu M.

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    They did not meet their time estimate for my flooring project at all. Missed by more than a week and not friendly in the phone. The work Finally got done however but not a very pleasant experience.

    Feb 21, 2016Verified
    Candy F.'s reply

    This project was done after the floor he wanted was ordered and brought in...He knew the flooring he wanted would have to be special ordered in for the room he was doing...We got it in on a Friday and had the old floor tore out and new put in all in one day on Saturday once his special order came in... Note to all other clients if you are going to have a special order come in for something it will always never meet project timing unless ordered way in advanced before your project....This was done on a I need it done basis and we can not help how long a special order takes to come in...If you need something done asap you can't get a special order unless you are willing to wait for it to come in... We were always polite on the phone when we spoke to this client till he decided to get a little loud with us...of course we try to be as polite as possible with upset people but, sometimes it does become to much when the client wants to be disrespectful at some point so we try to accommodate as professional as we can.... Sorry you had a bad experience with us but, we normally don't have these kind of issues...

  • Sara M.

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    It started off with great communication, but after job supposedly started I couldn't get honest answers, only to find out that they hadn't completed any of the work (which was verified by a third party). Too much time was wasted and the job had to be reassigned to another contractor. I was really disappointed and they made no effort to make the situation right. Not a good way to go on your first job with a new client.

    Dec 31, 2015Verified
    Candy F.'s reply

    I did applogize for all the miss communication at that time...During the time we did do the work but, my husbands phone was acting up and lost photos for the jobs that we did do...We do have issues some times but, not always unfortunately it happened at this time...We are a very busy company and we work with many different banks and residential clients sometimes things happen and its out of our control...But, with this one the one job was done but, the photos some how erased it self from his phone and he never backed them up like he should have...Now he fixed it to where everything that is taken gets backed up so this mess don't happen again...And we did complete another job for this company it just was done a little later than it should have been done..But, it was completed....Sorry it was not as quick at that time but, we fixed all the issues we had with our schedules and phones and everything else we had causing us issues during the time we took on this client so we should not ever have another issues like this again...Unless its weather related or what have you that would cause us to get to a job late or not get certain info needed to complete the job...But, for the most part we are on the jobs sent to us with in 3 days of getting them and getting the scheduled and doing the job depending on the type of job that it is...

About this pro

Our customers like our service because we have one standard price for most things that we do. The other stuff like painting requires different price varances but, for the most part everything else is one price and reasonable.. Their will be others in the future that will be added as people start to suggest certain things they may want done and we will look into it. We do more than what the average cleaning company will do. When we say full deep clean you get a full deep clean nothing is ever missed. If it does get missed we do come back out and get it done. We also make sure with other projects that we do are also of high quality work. We usually don't give an estimated time to get the job done because we don't know how long a job will take due to issues, mother nature, or emergencies on either side of us or the customer/client. I love just about everything about my job when I can not do the job my husband does it or my older college son does it. The most part is the hours that are set.. I work from 9am til 9pm but, most times I don't work all 12 hours those hours are set so it is flexible for both my self and my customers which is a win win situation...Most companies don't offer that not only that but, we are scheduled 7 days a week except on holidays and our vacation times which our customers are notified prior to the event...

Years in business

9

Times hired on Thumbtack

59

Number of employees

3

Background check

Completed
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Photos and Videos

114 photos

    Q & A

    • What should the customer know about your pricing (e.g., discounts, fees)?
      These are the charges we have for what we do. Prices are subjected to changes. To save money on your electric bill as explained above go to: We require a deposit with bigger jobs; deposit amount varies do to what job is being done. We will ask for the deposit 2 days prior to doing the job to have the check or cresit card bwing used to clear to gwt the supplies needed for the job, unless you pay cash than day before we state or same day we start the project. Need something else done that is not listed below feel free to contact us and we will do what we can to accommodate your situation. Thank you. We are a family owned business and have been in business since 2009. We started out cleaning change overs and have many happy customers. We will have anywhere from two to four people doing one job depending on the load. We are also a one stop shop get everything you need and more with us. We deal in Hoarding homes as well. Can help ease the problem and help you with the clean up. We have several ways you can pay for this project..depending on the severity will depend on how much we can do with your situation at hand. We also do Home Decor as well. Whole Home Cleaning in NJ,DE, PA: • Windows inside only outside is extra • Sweeping and mopping floors and walls • Dusting • Wiping down kitchen counters/tables • Cleaning inside/outside of cabinets • Wiping down moldings in windows and baseboards • Cleaning of tubs, sinks, and toilets • sweeping down cobwebs, Wiping down walls, • Cleaning of all bedrooms dressers, floors, and closet doors. Senior Citizens/Disabled get 15% off so your price. All PA prices included in price already for mileage.(gas & Tolls) Senior/Disabled 15% off the original price. Extras: • Stoves not self cleaning • Defrost Freezers outside windows Will be $25 dollars more added to the price of cleaning home. We charge $5 extra for: Laundry Dishes Bedmaking Pricing varies do to the size of the yard and what you want done. • Mowing yard • Edging • Blowing leaves and grass Pricing varies do to the size of the yard and what you want done. Light landscaping • Planting flowers • Mulching • Pulling weeds • Seeding if needed • Decorative décor • And extras Power washing: • Homes • Sidewalks • Driveways • Decks Pricing depends on the size call for free estimate. Rug shampooing: Pricing depends on the size of the rooms and how many rooms that is needed to be cleaned. Pool Cleaning: Depends on what is needed if something needs to be replaced before cleaning, price will determine the nature of the pool. Horse Farm Clean-Up in NJ & PA: Cleaning Barn area Mowing & weeding eating around paddock area Call for Pricing? Will paint fencing & Paint Barn area Not afraid of horses standard Bred/thorough breds! Painting Projects: • Interior/exterior of home • Rooms • Decor • Decks • And more Call for estimate. Small home repairs: • Basic Electrical • Basic Plumbing • Walls needing to be replaced or patched • And more Call for estimates Change Overs/Vacation Homes Prices coincide with normal home cleaning prices Real Estate homes: • Tax owned • Foreclosures • Abandoned Pricing varies do to what you need done. Construction Clean-ups • New homes • Renovation homes • Construction sites • Etc. Prices varies do to what is involved in the clean up. We do small to medium remodeling jobs. We do any room in the house that you need to do a complete remodel..pricing varies to what you want done plus labor..that goes for all projects.. All prices are subject to change.
    • What is your typical process for working with a new customer?
      We normally will meet in person to get a feel of what they need or want.. We don't do quotes on Alot of our stuff with out meeting with people first... We have done that once before to find there was more work involved than what was discussed by email... So we never really quote anything with out seeing it in person Now.. The only thing we do quote is our weekly bi weekly and monthly regular cleaning.. Any type of deep partial spring winter etc. Type cleaning must be looked at to know what we are dealing with..
    • How did you get started doing this type of work?
      We started doing this type of work when I was in a car accident and was limited severely in what I could do with spinal damage.. So I picked up cleaning since I was always in the health field I figured this is how I can help people with all kinds of health issues with helping to keep any home they live in safe from girls, allergies, etc.. I do more cleaning foe more cancer patients than I have before.. Which to me is very rewarding.. It keeps me busy and I usually will always have helpers.. Very rarely am I ever by myself..

    Business hours

    Eastern Time Zone
    Sunday9:00 a.m. to 9:00 p.m.
    Monday9:00 a.m. to 9:00 p.m.
    Tuesday9:00 a.m. to 9:00 p.m.
    Wednesday9:00 a.m. to 9:00 p.m.
    Thursday9:00 a.m. to 9:00 p.m.
    Friday9:00 a.m. to 9:00 p.m.
    Saturday9:00 a.m. to 9:00 p.m.
    Coverage Area for Candy's Cleaning & Clean out Services is about 60+ miles of Mays Landing, NJ.