FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We strive to keep the ordering/pricing process as easy as possible. Our phones-1-800-535-0613 are answered live from 8:00AM to 6:00PM, by an English speaking American Customer Service Agent . Our agents are fully trained in the cleaning field and can answer any question related. Our pricing is simple to understand, guaranteed to be accurate and we have no "hidden fees". Our average order takes less than 3 minutes, start to finish.
- What education and/or training do you have that relates to your work?
At Sears we insist on quarterly training updates with all out technicians. Our corporate research and development team are always testing new products and methods to stay abreast of the latest cleaning innovations.
- What types of customers have you worked with?
We perform residential and commercial Carpet, Upholstery,Tile, Air duct and Dryer vent cleaning. We specialize in difficult to clean oriental rugs and fine upholstery including leather. We are indoor air quality Air duct specialists.