Nitya R. says, "Kathy was responsive to my call and scheduled a visit by the plumber (Sam) the next day (Saturday). Sam arrived on time and within few minutes identified the sources to the leaks from the bathtub drain area. Both the drain valve and the faucet valve were leaking. Sam fixed the drain valve on that day and came back two days later on Monday with the parts needed to replace the leaky faucet valve as well as a new faucet set that I wanted him to install. There were two options to replace the faucet valve - one from the front (bathtub) side which requires removing a few tiles, or from behind, which requires cutting a small area on the drywall in the adjacent room. Although it would have been easier for him to work from the front side, he decided to work from behind so that I don't have to hire another contractor to install the tiles later. I truly appreciated his thoughtfulness. He also suggested that I install access panels where the cut was made on the wall as well as on the ceiling at the first floor, below the bathtub drain valve.
Sam did an excellent job and he was on time as promised. The price was very reasonable. Sam is honest and trustworthy. I will certainly hire him whenever I need work that Sam does."See more