Max went above and beyond, working overtime to get the job done. I'll admit I hesitated on his quote at first, but I have zero regrets on moving ahead with him. He did an excellent job, mounting my bike rack in metal studs, and also mounting my large flat screen TV with a cable box and sound bar. He accommodated my request for a specific time on relatively short notice. He was consciencious of the space and very friendly, plus he had some good insight on the best mounting spots based on the locations of the studs and wires (all of which he found with his tools). He definitely knows his stuff and came fully prepared with everything he needed. I highly recommend his work and would certainly use him again.