FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
In general we our prices are lower than most of our competitors and we offer credits and discounts that others don't. For example, if we receive video tapes, movie reels, or photos and slides to be transferred and finalized to a DVD, we would also include corresponding MP4 files on USB flash drives at 50% off. The same applies if MP4 files are requested, with 50% off on the corresponding DVDs.
- What is your typical process for working with a new customer?
We usually walk them through the preparatory steps involved in the process of organizing their materials for a digital transfer. For starters, we advise new customers to arrange film reels and tapes in chronological order as best as they can - based on their content and dates, then to number them in the approximate order of their appearance.
- What education and/or training do you have that relates to your work?
B.A. with fine arts and media major from Jersey City University with 25 years working in graphic and visual arts for the art departments of major N.Y. magazine publishers, typography, and printing studios.