Berry's Home Improvements & Handyman Services, LLC
About this pro
Jacqueline H.Jul 17, 2018Verified
Berry arrived promptly, worked quickly, had fair pricing, and exceeded expectations. I recommend 100%Apr 28, 2018Verified
Jason is a very hardworking plumber with high experience. Did a great job any time you needed.Dec 31, 2017Verified
One month ago, He came for 4 valves that where leaking. He gave the price for replacing the four of them. He replaced only 3/4. He asked me if I would like him to reassemble a faucet and only before leaving he told me there was an additional $60 for the faucet and no discount for the not replaced valve. I told him he should say the price before starting, he said "fair, anyway my job is all under my personal warranty". Today that faucet still needs to be reassembled since the sealing gasket has been assembled upside down. I am texting him once a week to get an appointment, hopefully he will show up sooner or later!Jun 29, 2017VerifiedJason B.'s reply
I truly am sorry you are not completely satisfied with my work . I have copied and pasted my initial quote below for your review as it appears as though maybe you forgotten. My initial quote was to repair/or replace the four valves and that in the pictures you supplied it appeared that they could be repaired. After arriving and discussing the job further you decided that the 4th valve should just be repaired as replacement would have involved opening up the wall but I did repair the 4th valve as I stated in my quote. While I was working on the job I was hired for you started telling me about the work of a handyman that you had hired before me and how he disappeared. Two of the items he left were the bathroom drain line and the bathroom faucet that were both leaking. I completely re piped the bathroom drain and completely re installed the bathroom faucet. Each of those jobs alone I normally charge between $125 & $145 for and only charged $60 to do both jobs, which is an extremely discounted rate. The gasket on the faucet was upside down when I arrived, which I pointed out to you and the reason it was leaking in the first place. I did have to turn the gasket around because the first guy damaged it and I wanted to make sure it did not leak. It has become obvious to me why the other handyman "disappeared" on you and do not feel it would be productive for me to return. However, I will refund what you were charged for the faucet replacement. I do wish you the best My Initial quote: "Hi, my quote is for the labor to repair/replace the 4 valves in question. Thank you for your consideration and have a great day! By the pictures it looks like all 4 valves can be repaired."
We needed a kitchen cabinet removed and a new dishwasher installed. His work was fantastic! He came by on the evening and worked quickly. I would recommend him to anyone looking to have a similar job done. I know we will be using him again for other projects!Dec 21, 2016Verified
Photos and Videos
- What education and/or training do you have that relates to your work?Yes, I continuously seek to further my education and gain more and more Certificates
- What types of customers have you worked with?Most of my work has been small jobs (leaks, clogged pipes, a list of small items) because I will work on an emergency basis and won't charge as much as most
- Describe a recent project you are fond of. How long did it take?The remodel of an entire kitchen where I had less than two weeks and had to break down and rebuild an entire kitchen.