FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I start with a fixed price for the initial service call to include travel and the first couple of hours of service. Additional time needed is charged @$25/hr
- What is your typical process for working with a new customer?
My main goal is to find out what the customer needs and what their expectations are.
- What education and/or training do you have that relates to your work?
I am a Networking School graduate and A+ Certified Technician