SDM Cleaning Service LLC

Warminster, PA

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About this pro

How does your service stand out?

We offer a full guarantee on our cleaning services. Unlike many companies, our employees are fully insured and bonded and are paid on a W2 basis which means they are covered through our Worker's Compensation coverage. You never have to worry about the IRS or someone suing you.

What do you enjoy about the work you do?

We love the personal relationships we are able to build through servicing our clients and the satisfaction of knowing our service is beyond compare. Our clients are loyal for a good reason -- we are reliable and dependable.

Location

Warminster, PA 18974

Background check

Complete

Years in business

4

Number of employees

10

Times hired on Thumbtack

37

Reviews

15 Reviews
  • Julie J. May 16, 2017
    House Cleaning
    Verified Review
    Best cleaning experience I have had in years.
  • Donald C. Mar 15, 2017
    House Cleaning (One Time)
    Verified Review
    Tidy but not Clean
    Weekly house cleaning. I let them go because they were poor cleaners. They did light dusting. I wanted CLEANING.
    Susan L. Mar 20, 2017

    It is unfortunate that this customer waited over two years to submit a negative review, I did call Donald, I asked why he waited this long, he apologized, said he should not have done this after so long. I advised Donald, I guarantee the work, if he was unhappy with the service, he should have said something, at this point, I can not fix it. I am really not sure of what his complaint is all about, we do not tidy we clean, and we did clean. I would also like to say that I have many customers that I have had for over two years, they have no problem with the service. I have had (Rarely) a customer call me and tell me something was missed, I would offer to come back and fix it or to give a discount, the customer was happy with this.

  • Jean W. May 6, 2015
    House Cleaning
    Verified Review
    Susan was very organized in getting right back to me by phone, by sending me the invoice, by explaining things to me. The three of them whirled through the place and were done very quickly. The two people with her seemed very efficient and friendly. The place was quite dusty, so they did mostly a very good job. Some places were not cleaned so thoroughly, and I felt like Susan kept explaining what they COULDN'T do--she seemed kind of hassled by things and emphasized what they wouldn't do rather than focusing on what they would do. Anyway, it was great to have the place cleaned, as I have been ill this winter and got behind on things. And the price was reasonable. I was happy to come home to a clean place.
    Susan L. Mar 20, 2017

    This customer had a lot of clutter and excessive dust, she was asking the cleaners to move furniture and other things, I had to tell her that that is not what we do, however, we did move some of the things and do extra things for her. When someone is continuously asking you to do what you are not suppose to do, I would have to tell her, that's not what we do.

  • Jennifer M. Mar 29, 2015
    House Cleaning
    Verified Review
    I have never had a cleaning service come into my home so I wasn't sure what to expect. Susan and her crew were wonderful, professional and kind. They were in and out in just a little over an hour and had my home looking like it would if I had cleaned it myself and it would have taken me the better part of the day. I've scheduled my second cleaning for this week and cannot wait to come home from work to a clean house! Definitely recommend!
  • Mary M. Mar 13, 2015
    House Cleaning (One Time)
    Verified Review
    Reliable in terms of showing up; Inconsistent performance from average to poor; extremely unpleasant customer relations; promises on website are fabrications and no follow through on poor performance
    Susan L. Mar 13, 2015

    Your feedback is very disappointing as we value all clients and strive for and do provide excellent quality and service to our many valued customers. Your review does not take into account the excessive clutter/trash in your residence which impedes the efforts of our crews and which we have made every effort to address with you directly so we might be able to continue providing service. As we explained and in accordance with the terms of our contract, our residential cleaners do not provide for organization and excessive trash removal. Due to the near deplorable conditions of your home, we have been challenged to provide our standard of service. We have also repeatedly addressed safety concerns with you, including, lack of removal of snow and ice on the walkway of your home. We are truly sorry that you have had a negative experience and we would respectfully request that you hire a company to provide some organizational support and trash removal prior to hiring another residential cleaner to avoid future disappointment. We wish you success and are sorry that we regretfully had to discontinue service to your home. Susan Light SDM Cleaning Service LLC 877 848 2940

  • Wendy L. Jul 17, 2014
    House Cleaning (One Time)
    Verified Review
    I'm signed up for bi-weekly cleaning; today was my second cleaning. I'm very particular, and very pleased. The team is in and out very fast, but is very thorough. If the quality continues, I will be a long term client!
  • Annette V. Jun 3, 2014
    House Cleaning (One Time)
    Verified Review
  • Kate C. May 27, 2014
    House Cleaning (One Time)
    Verified Review
    Cleaning exceeded all of our expectations! We are very pleased!!
  • Amber C. May 14, 2014
    House Cleaning (One Time)
    Verified Review
    This was our first service with them. We were unhappy with our previous cleaners & the ladies today did an amazing job on our house. If they do the same work every month we will be looking forward to a long relationship. The whole house looked great!
  • Frances S. May 8, 2014
    House Cleaning (One Time)
    Verified Review
    It has been extremely easy and a pleasure working with the cleaning company. The staff do an exceptional job and I have been extremely pleased each time
  • Julie S. May 8, 2014
    House Cleaning (One Time)
    Verified Review
    I had three ladies that were wounderful. I came home to a clean house which is a great feeling. Look foward to the next time... Cathy
  • Kate O. Apr 4, 2014
    House Cleaning (One Time)
    Verified Review
    My apartment looks beautiful. They did an amazing job and spent extra time to help me. I would highly recommend their cleaning company to anybody I know. Very professional and I am pleased beyond words!
  • Rachel G. Jan 15, 2014
    House Cleaning (One Time)
    Verified Review
    Thorough cleaning! Professional service.
  • Gary M. Jan 3, 2014
    I highly recommend them to anyone in need of a cleaning of errands. The two folks who cleaned my apartment did a great job and were very nice. Also, booking the appointment online was very easy. I set up a recurring cleaning, and referred my girlfriend to them.
  • Tracy Y. Dec 20, 2013
    Had the best cleaning Experience with them. Timely, cleaned my whole house using eco friendly products. I was very pleased and I will use them again

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Our fees are very competitive and based upon square footage. We are currently running several promotions please call us for more details.
What education and/or training do you have that relates to your work?
We are proud members of ARCSI and we stay up to date on all industry trends.
What advice would you give a customer looking to hire a provider in your area of work?
Always check references and see a certificate of insurance coverage!