|Sunday||12:00 a.m. to 12:00 midnight|
|Monday||12:00 a.m. to 12:00 midnight|
|Tuesday||12:00 a.m. to 12:00 midnight|
|Wednesday||12:00 a.m. to 12:00 midnight|
|Thursday||12:00 a.m. to 12:00 midnight|
|Friday||12:00 a.m. to 12:00 midnight|
|Saturday||12:00 a.m. to 12:00 midnight|
About this pro
Fererri L.May 4, 2018VerifiedRob G.'s reply
Thank you Fererri. We look forward to being able to serve you for all of your technological needs in the future!
My hard disk crashed at the end of the work day, and I had a ton to do in the next few days. MGR was able to accommodate my need for quick turnaround. I brought my laptop in and within 18 hours Rob had diagnosed the problem, offered solutions, repaired and handed it back to me. Very responsive, saved me having to go out and buy a new machine in order to get my work done.Apr 26, 2018VerifiedRob G.'s reply
Thank you George. We look forward to being able to serve you for all of your technological needs in the future!
- What should the customer know about your pricing (e.g., discounts, fees)?System clean up = $75 System reformat = $125 (includes data back up and transfer if applicable) Data transfers = $25 On site service = $85/hr In shop service = $65/hr Will beat any written service quote by 10%.
- What is your typical process for working with a new customer?When I first start working with a new customer, I want them to feel comfortable and confident in the decision that they made to hire me. I won't sit there and fill their head with nonsense and computer jargon that no one understands, rather, I will explain everything in a way that the customer can understand. I won't try to up-sell the most expensive thing(s) that I can, rather, recommend what would best work for the customer and why.
- What education and/or training do you have that relates to your work?Most of my learning comes from networking with other people in the industry and also trial and error.