What should the customer know about your pricing (e.g., discounts, fees)?
The pricing is based on the complexity of the project. Our design rate is $50/hr
What is your typical process for working with a new customer?
First, there is a consultation
Second, we agree on the terms (ie services, prices, timeline, # of revisions)
Third, I take a deposit
Fourth, I create the design
Fifth, the customer reviews/revises
Lastly, I collect the balance
What education and/or training do you have that relates to your work?
I have been formally trained in Web Design by Smith Solutions and PriceWaterhouseCoopers
How did you get started doing this type of work?
I learned web design with my first company out of college - PriceWaterhouseCoopers
What types of customers have you worked with?
I've worked with customers in many different industries and sectors including non-profits, contractors, professional services, retail, traditional mom-pop & virtual.
Describe a recent project you are fond of. How long did it take?
I'm especially proud of the project I completed for Hybrid Business Advisors in Mt Laurel, NJ. It took about 6 weeks to complete and launch.
What advice would you give a customer looking to hire a provider in your area of work?
I advise customers to get a comfort level with the company by reviewing samples of their work, reading reviews on Yelp and Facebook and asking all the questions they may have with the designer.
What questions should customers think through before talking to professionals about their project?
What is the timeline/urgency?
What is your overall budget?
Who will make the final decision on the design? Who are the stakeholders?
Who will be the point person to interact with the designer?
What content do you want on the website (text, pictures, links, videos etc)?
Who is your current provider for your domain/hosting (Ex. godaddy, network solutions)?