FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For Cruises, All Inclusives, and simple trips with one destination we do not charge a fee. For Airline Only booking I do charge a percentage fee. For Custom Itenaries and Groups we charge a $200 dollar planning fee that will be credited to your booking as the final payment. When you respond to me on thumbtack we are charged a fee and therefore we are financially invested in you. We are a full-service travel agency and only deal with reputable wholesalers. We will be there for you during the planning, traveling, and when you get home. For Cruises, All Inclusives, and simple trips with one destination we do not charge a fee.
- What is your typical process for working with a new customer?
I like to get to know what the customer is really looking for. What their must-haves and preferences are and what they really do not like. Sometimes I will go over a questionnaire with them or email it to them if they are unsure or more open. This really helps in narrowing down and even opening them up to options they had not thought of.
- What education and/or training do you have that relates to your work?
I am constantly attending Conferences and training for different suppliers. I have several certifications in different locations. Some are as follows: Disney Specialist, Aruba Specialist, Rail Travel, and Cruise Pro.