FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Signed service agreement and 50% deposit required to secure dates and times. See Cancellations statement below for details. ***Event time can be extended during the event on a case by case basis. Fiest 30 minutes are free of charge. We will charge $50 for every 30 minutes thereafter. CANCELLATIONS: - In writing by email or text. - No refunds of deposit within 3 Days of the event. - 50% refund of the initial deposit for cancellations within 7 Days of the event. - $30 fee will be deducted from initial deposit for cancellations done outside the 3 day and the 1 Week deadlines once contract has been signed. Remaining balance will be refunded to you promptly. Note: 100% refunded immediately if we have to cancel for reasons beyond our control. ***SPECIAL OFFERS (call, text or email for more details) Discounted pricing available to primary customers who are First Responders & Veterans with verified valid ID. Repeat Customers & By Referral = $50 Discount when you hire us for future events.
- What is your typical process for working with a new customer?
> Initial contact via phone call, text, or email. > Physical or video chat (Skype, FaceTime) one-on-one meeting to perform do venue assessment or participate in rehearsals as it pertains to MC, DJ and overall sound needs. > 50% of total payment paid up front before event date once the contract has been signed to secure dates and times. > Remaining balance is payable during or immediately at the end of a scheduled performance.
- What education and/or training do you have that relates to your work?
Electronics Tech Certification. Hospitality Industry Management Training; Business/Marketing/Management training. Music software and equipment self-development courses. Music theory training. On-stage live band performances in large venues (vocalist & percussionist). Public Speaking & Communications Training & Experience. Senior Staff Military Leadership & Management Courses.