Down to Earth Cleaning Services, Inc.

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About Down to Earth Cleaning Services, Inc.

hired 76 times on Thumbtack

Our customized home and office cleaning services are customized to satisfy the individual needs of our clients. If you manage a home, doctor's office, corporate building, or any kind of establishment, we offer a service to make your job lighter.

Down To Earth Cleaning Services is a 24-hour service; we can accommodate your schedules and specific needs. Our family works with efficiency to complete any given project in a timely manner and are priced competitively, which makes us affordable to homeowners, corporate giants or small businesses alike.

Down To Earth provides you with a hands-on cleaning from a family-owned and -operated company.

Location

Las Vegas, NV 89108

  • Address verified

Reviews

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  • 1/5 stars House Cleaning (Recurring) Verified Review

    Down to earth called me to do the job, we agreed on the price the size of the house, needed 2 people to do the job, the time and at the last minute got a call from them telling me that he didn't agree with the price the size of the house etc when I texted him with the review on what was needed, he started to give me another price and told me for the size of the house he couldn't do it , that was done at the last minute the day before the service , so I cancelled it and I have to find somebody in a rush. Not cool at all. When I read the reviews on this company it was not really good and I was concerned, it's exactly what I thought not reliable!!!! On every single point. So think twice before hiring this company

    Andy O. from Down to Earth Cleaning Services, Inc. replied to this review on August 16, 2015:

    I never have anything bad to say about anyone but upon talking to Yvette w discussed cleaning of her home I said at least 200 to start out she said home clean not much to do then called her sunday to verify what we were doing she added in fridge normally not big deal but this is what she was getting and did not want to pay more then 125 home greater then 3000 sqr feet to be cleaned 3 1/2 bathrooms 4 bedrooms family room dining room living room hall way stair way kitchen laundry room clean dust all areas counter tops doors ledges all furniture vents ceiling fans sliding glass doors window sills all eco friendly products oven outside all cabinets polished all hard water stains removed all base boards clean by hand all above to be paid for 125 I was willing said can be there between 9 and 10 am Yvette said must be there 9 am and I said fridge have to charge little more she did not want to hear it so if she feels 125 is fair she can go get someone else we as a company have higher standards of cleaning which is why people use us and also get me other jobs because they like what we do sorry did not work out but when people look for work to be done 10 per hour they need to look else where tha k you very much would not recommend anyone do work for her thank you very much for your time

  • 5/5 stars Junk Removal Verified Review

    Professional, hardworking, personable and reasonable price.

    Andy O. from Down to Earth Cleaning Services, Inc. replied to this review on August 16, 2015:

    sorry takes so ong for me to reply but im not just sending people to do my jobs I am hands on but we thank you for the review best of luck to you

  • 5/5 stars

    Had a great experience! They cleaned and shampooed carpets! Arrived on time and did an outstanding job! I got my full refund back on aparent deposit! Would definitely recommend Andy!

    Andy O. from Down to Earth Cleaning Services, Inc. replied to this review on August 16, 2015:

    thank you heather we strive to do best we can although not everyone gets full refund I am glad you did thank you for the review

  • 1/5 stars House Cleaning (One Time) Verified Review

    Had my apartment cleaned today and i am not happy with job at all. Dust everywhere, didnt even vacuum main carpet. Microwave front was dirty, top refrigerator is terrible, etc. Im here cleaning, after i paid 100.00. When i clean i want stuff cleaned, i want stuff on kitchen counters moved and wiped. Will not be using them again. Got ripped off. Made 100.00 an hour, and wasnt worth 40.00

    Andy O. from Down to Earth Cleaning Services, Inc. replied to this review on November 4, 2014:

    At end of job we walked the house carol looked around said everything looked good I take before and after pics to show what was done but since its such a small job I will not bother to do so nor will I show up as she asked me to every three weeks thank you for the review 99 out of 100 people on here love us so I will stay with thumbtack

  • 2/5 stars House Cleaning (One Time) Verified Review

    Didn't finish cleaning the 3 rooms promised to clean. Paid an extra 40 bucks to deal with how dirty the house was. Not happy at all.

    Andy O. from Down to Earth Cleaning Services, Inc. replied to this review on September 21, 2014:

    we go out of our way and for most people they have nice things to say but with this review im not happy when i got to house instructed party that was not what they had told me on phone said we can start at 200 he said had 140 just do bathrooms and kitchen then asked to do dishes which had not been done from the stink and roaches all over i would say its been months home was beginning of hoarding stages what makes it even worse theres a baby in the home garbage food dishes all over floor we continued roaches crawling all over us for five man hours in these conditions they got a deal also had to unclog all tubs as well as sinks so water could go down that was done at no charge i have pictures i could post but will not just know that some people cant make happy and there home was roach as well as mouse dropping infected what did they expect for price feel bad for baby so bathrooms kitchen were done best could be i never wrote anything about anyones home but i felt i need to this time thank you but dont call us again

  • 5/5 stars House Cleaning (One Time) Verified Review

    Did an excellent job cleaning my entire house, including carpet cleaning..for a good price price too. He was very flexible with the scheduling and agreed on doing the job the next day. Highly recommend going through this company.

    Andy O. from Down to Earth Cleaning Services, Inc. replied to this review on July 6, 2014:

    thank you so much for the review we loved working for you as well hope we can assist you with anything you may need in future andy

  • 5/5 stars House Cleaning (One Time) Verified Review

    Andy came in and cleaned our rather large house with his crew in about 2 hours. They did a wonderful job and Andy checked in with me frequently to make sure everything was done properly and if there was something else he could do. I've had three housekeepers in the last two years and Down to Earth Cleaning was, hands down, the best! I will definitely have them back on a regular basis!!

    Andy O. from Down to Earth Cleaning Services, Inc. replied to this review on June 23, 2014:

    we love working for nice people and having been in vegas area for past two plus years there are alot very nice people to work for debbie in top 3 she was a pleasure to work for look forward to a long relationship thank you for the review

  • 4/5 stars House Cleaning (One Time) Verified Review

    Andy was great. He communicated well and showed up at my apartment with a crew of 4-5 (I don't remember exactly). They were fast and efficient. I would have preferred a deeper clean on the floors and baseboards of my kitchen as well as the walls of my bathroom, but I didn't specifically request that when they arrived. Therefore, I take responsibility for that.
    Andy saved the day when he fixed my clogged bathroom sink for me that had been plaguing me for days. And he did so without me even asking him to do it, for which I was extremely grateful. I don't often need my place cleaned, but will not hesitate to call him again when I do.
    Also, he can clean using chemicals or no chemicals depending on your preference.

    Andy O. from Down to Earth Cleaning Services, Inc. replied to this review on May 5, 2014:

    its always a pleasure to work for people who like what gets done and jennifer i can say was great to work for i recommend her to any pro shes very nice person thank you for the review

  • 2/5 stars House Cleaning (One Time) Verified Review

    They were very nice, but the specific work I requested was not relayed to the rest of the crew. I thought I was very clear that I wanted the house cleaned/disinfected. After over 4 hours of 4-5 people working, during which at least 2 people did a lot of standing around... the master bedroom closet wasn't vacuumed, the master bath floor was sticky and had a film, the door of the toilet area wasn't even cleaned behind, the shower walls weren't even wiped down, the carpets upstairs were very poorly vacuumed, the pictures on the bureau were dusted around but not picked up and the whole surface wiped and the pictures wiped, I had to point out the incredibly dirty floor that I just watched them mop, the second mopping was still oblivion not great. I would expect the dining room chairs to be moved and then the floor mopped not just cleaned around. Also when I ask for a deep clean I would expect the few toys that are in the living room to be moved and cleaned under not just cleaned around. The top of the desk in the office wasn't even dusted.

    Andy O. from Down to Earth Cleaning Services, Inc. replied to this review on April 13, 2014:

    tami was very nice for the most part but i think she got alot done for the price we spent just over 21 man hours for 300 dollars there was enough work to charge 1000 but we still could not restore her home although i understand some people have unrealistic expectations home had a large build up that i said cant be done in one time cleaning dog dirt all over walls as well as puke on walls these are not a normal accurance in cleaning although we did try harder in some areas some areas were neglected over all she got more then her moneys worth thumbtack has been very great for my business as we do alot referral work so one bad review will not hurt me i see no need in even posting a picture of this job thank you for your reply

  • 5/5 stars House Cleaning (One Time) Verified Review

    Andy O. from Down to Earth Cleaning Services, Inc. replied to this review on August 16, 2015:

    thank you very much

  • 2/5 stars House Cleaning (One Time) Verified Review

    My wife and I both work and we were in the process of moving out of a rental property. I had already scheduled a top notch carpet cleaning company to shampoo the carpets and whiten the grout. However, the cleaner that I had on my move-out inspection was no longer in business. Andy was very persistent and offered me a quote over the phone and even offered to come clean the house that night. All of the furniture was moved out but we still had a lot to remove from the house. Andy offered to help clean around me while I removed articles from the house into the garage. His crew began to clean immediately and even helped move things into the garage. For this I was grateful. Andy even offered to clean the carpets for half the price I was going to pay. After all was said and done, the house looked empty and the floors were cleaner in some spots, but overall the quality of the cleaning was fair at best. This company would be good for a routine cleaning but not a move-out cleaning or any cleaning that requires a thorough job. The carpet cleaning was poorly done and even though Andy came out to address our concerns the next day, everything was still rushed and half-fast. We ended up having to submit our full rental deposit for cleaning. The landlord had the inside totally re-cleaned. I would have made money had I just not hired anyone to clean the house. This just shows that you get what you pay for.

    Andy O. from Down to Earth Cleaning Services, Inc. replied to this review on March 10, 2014:

    It was very nice working for richard even though they were not ready to have work done we did our very best so far to date we have gotten people back more of there deposits then most companies we do walk thru the home when we are done also have money back guarantee so if it was truly that bad something should have and would have been said sorry he was not happy in the end but each home is in need of different care we do very good job for the price thank you for the review.

  • 5/5 stars House Cleaning (One Time) Verified Review

    Did such a great job--and very nice people. Incredible price as well--can't be beat! We will be getting monthly cleanings for sure!

    Andy O. from Down to Earth Cleaning Services, Inc. replied to this review on August 16, 2015:

    thank you so very much

  • 5/5 stars House Cleaning (One Time) Verified Review

    Andy O. from Down to Earth Cleaning Services, Inc. replied to this review on August 16, 2015:

    we thank you for the review

  • 4/5 stars House Cleaning (One Time) Verified Review

    On time, professional and efficient. The price quoted was the price I paid. I will definitely use his services again.

    Andy O. from Down to Earth Cleaning Services, Inc. replied to this review on August 16, 2015:

    thank you so much for the review

  • 4/5 stars House Cleaning (One Time) Verified Review

    They were helpful, professional, reasonable- did a good job.

    Andy O. from Down to Earth Cleaning Services, Inc. replied to this review on August 16, 2015:

    thank you was our pleasure jim

  • 4/5 stars Commercial Cleaning Verified Review

    Andy O. from Down to Earth Cleaning Services, Inc. replied to this review on August 16, 2015:

    love working for you and we still are doing weekly service thank you nancy

  • 5/5 stars House Cleaning (One Time) Verified Review

    Andy did a great job. He was professional, friendly and very thorough. Cleaned under and behind everything too. We are going to have him clean our home weekly. I would definitely recommend him.

    Andy O. from Down to Earth Cleaning Services, Inc. replied to this review on August 16, 2015:

    thank you very much sorry took me so long to reply

  • 3/5 stars House Cleaning (One Time) Verified Review

    was not pleased with the way the floors were done but Andy did come
    back and fix that problem.

    Andy O. from Down to Earth Cleaning Services, Inc. replied to this review on September 27, 2012:

    thank you for the reply debra was very nice and did tell me the floors were spotty as i seen upon return she had told me it was because of the hard water so polished them and they looked great look forward to doing more work for her in the future

Question and answer

Q. What advice do you have for a customer looking to hire a provider like you?

A. Down To Earth Cleaning Services, your premiere home, office and restoration cleaning solutions company. We remove the worry from home, business and building maintenance by providing professional services that are second to none.

Q. What questions should a consumer ask to hire the right service professional?

A. Our family works efficiently to complete any given project in a timely manner, priced competitively, which makes us affordable to homeowners small business or corporate giants alike. Down To Earth provides you with hands on cleaning from a family owned and operated company.

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