FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our rates start at $1.00 per audio minute for most files. Files with more than two speakers may have an additional rate, as with poor sound quality on audio files.
- What is your typical process for working with a new customer?
Our process is simple. You simply upload your audio/video files to an online dropbox that will alert us to your needs. We will download the file, transcribe it and get it back to you via email.
- What types of customers have you worked with?
We specialize in legal, academic and general transcription. We provide services to various police departments and state agencies in addition to graduate students at several universities. We also assist business owners, insurance specialists, private investigators and more... essentially, anyone who has an audio file converted to word, we can help them!