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Hired 60 times
16 years in business
(Eastern Time Zone)
8:00 a.m. to 7:00 p.m.
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Top Pro status
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I'm so pleased with my television and fireplace installation. Awesome job, he was on time, made sure everything was just right. Looking forward to working with him in a few weeks. J. RandleDec 21, 2018Verified
No very knowledgeable about location to install a TV very disappointed about putting holes where he as a professional should know better.... 😕May 25, 2018VerifiedNerds MD - Las Vegas's reply
Apologies for your disappointment. However, we are very knowledgeable about what we do. The first holes were drilled where they are because that is where we were told that you wanted the TV positioned. We didn't drill holes until, using visual cues, we showed where the TV positioning would be and after Facetime and pictures were taken. It was discussed that I thought this positioning was too high. About 45 min later once the work had began, your wife was finally talking with you on the phone and you made it clear that that wasn't the position you wanted. So again, I apologize. We had an appointment at 3pm. You weren't there and instead of waiting for the exact position you wanted, I discussed it with your wife and after visualizing it started the work. We should have got it right and because of this, I will be modifying our policies and will reschedule or not allow work to commence until the person who has hired us is able to be at the location and view and visualize the positioning of the TV. Respectfully Lendell Chief Nerd
Home Theater System Wiring
Quick to respond, excellent service, and very nice, polite and professional. I recommend Nerds MD to anyone looking for a home entertainment specialistApr 3, 2017Verified
They are excellent went above and beyond and for the price you can't beat them I recommend them to anyone in need of TV installation or other services they offerApr 2, 2017Verified
Smart Home Installation or Repair
Installed a nest thermostat and outdoor camera.. great communication and worked quickly and efficiently. Thank you!!!Feb 18, 2017Verified
- What is your typical process for working with a new customer?.