Nick is an excellent technician, with out of the box thinking and the dedication to resolve any technical issue.
He has A+ customer service skills. He always avoids technical jargon, whenever possible, when dealing with end users who may not be tech savvy. He is sure to always follow up with customers and never leaves them in the dark.
I would recommend Nick to anyone looking for a solid and reliable technician, with great customer service skills.
- Heather Anderson
Senior Network Engineer