Sidney is clearly someone who invested in the process of getting us the very best photos! This customer service is AMAZING! We're located on the east coast and wanted photos capturing our vows renewal in Vegas. Sidney provided excellent communication prior to the shoot via email and phone to make our remote planning a smooth process. The shoot was over 2 days and at 5+ locations. Sidney created an itinerary (dates/times/locations) and visited the locations we proposed for the shoot; he was able to send photos of those locations and suggest best times for lighting at each prior to our arrival in Vegas. Sidney's level of detail in planning was impressive and his business practices made the transaction very easy! In advance Sidney was generous with his time, he accommodated all our requests, and he offered advice. For example, I suggested half the locations for the shoot and he researched then suggested the other half. He's enjoyable to work with and we felt like friends before we met him in person. On our 2-day shoot, Sidney was prompt and accompanied by an assistant. They were professional and worked efficiently, they also made us laugh and relax which can be challenging while in front of the camera. Sidney drove us from location to location taking a lot of stress off us out-of-towners. During the shoot he gave us ample instruction; he was also flexible and receptive to our thoughts. We had a GREAT time shooting/talking/traveling with Sidney and his assistant. This was a super fun adventure and Sidney was signed as witness in our vow renewal! Amazingly after shooting for 5 hours on the first day Sidney was able to send us 200+ print ready photos within the next 16 hours - this is incredibly fast! After the second day of shooting he did it again, delivering the photos promptly! Excellent customer service!! Sidney and his assistant worked very hard making all our ideas a reality; I must admit I have some complicated ideas. The photos are outstanding quality, all provided to us easily online - free of watermark, and they make us look better than we appear in real life. My husband and I cherish the photos already, we can't stop looking at them! Work with Sidney Oster Photography, you will be delighted with the customer service and quality! You'll also find you're treated with respect while working with Sidney Oster Photography and you develop a great friendship with Sidney and his assistance - we certainly have!