FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We work on a project by project basis
- What is your typical process for working with a new customer?
Working collaboratively with clients, we begin with concept development and graphic design, and continue right through to production implementation of finished web or print materials. We are here to listen to what you have to say and to talk about your business goals. That’s what matters. After being in business for over 20 years, we understand what clients expect when it comes to service: simply put, it’s trust. If we don’t gain yours, then we’ve failed as an agency. We want to earn your trust through our ability to understand the issues you are facing and the goals you have set out to achieve. To do this, we ask a lot of questions and – more importantly – listen so that we can gain a full understanding of what you’re seeking and the results you expect. Our care and commitment to you as a client is apparent in the services and solutions we present to you. Our work will always address your business objectives, whether through strategic planning, creative web design, online marketing, or ongoing services. Our focus is on establishing your company’s unique brand identity and ensuring that your marketing reflects the value you offer to your customers. We are fully committed to you as a client and every person at Create & Associates is dedicated to working together to bring about the results we have set out to achieve. And most of all, we want our clients to love working with Create & Associates and to partner with us for years to come.
- What education and/or training do you have that relates to your work?
Graphic design degree and 25 years in the industry