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- Jennifer B.
Plumbing Drain Repair
Did a great job, snaked the kitchen drain , charged $339, no complaints! Thank You!Aug 5, 2020Verified
- Mary B.
We were very happy with Shaun. He arrived promptly and was super neat and professional. He explained our problem to us and how to resolve it efficiently. Thank you Shaun! Zoom Drain is lucky to have you as an employee and we will be recommending Zoom Drain to anyone that needs drain service.Jun 26, 2020Review from Google
- v Myob
Shaun is very professional and listened to all my concerns. The clog was removed. Zoom Drain is lucky to have an employee like Shaun. I will definitely be recommending zoom to my friends and family! Thanks again ShaunJun 12, 2020Review from GoogleZoom Drain's reply
Thanks for the 5-star Google review! - Zoom Drain Long Island
- Robert Vernice
The Zoom team led by Shaun were excellent. They quickly found the root cause and cleared the blockage.Shaun clearly explained the steps involved and the costs involved. After working with two other companies I can honestly write that my 1st call should have been to Zoom Drain. It would have not only quickly solved the issue but in the end would have cost me far less. 5 Star treatment from a 5 Star team and company. Thanks guys!May 4, 2020Review from Google
- Susan Retter
Nick was polite, friendly, knowledgeable and took the time to answer all our questions.Nick was very conscientious during this pandemic and made us feel safe as he was wearing all required PPE.. Nick took the time for us 1st time homeowners how to safely and effectively maintain our cesspool. He told us step by step exactly what he was doing. Everything was also sent to us through email so as we can refer back to it. Cant say enough about this company. I will be using them for years to come and highly recommend them. Orlando and Susan Flores.May 15, 2020Review from Google
- What should the customer know about your pricing (e.g., discounts, fees)?We give estimates and we don't perform any work without your authorization.
- What is your typical process for working with a new customer?We will typically have a customer show us the area of concern, we will then check out the other drains in the vicinity to determine the appropriate solutions. We then show the pricing out of a menu price book before we start work.
- What education and/or training do you have that relates to your work?We are very specialized in drains and have our own in-house training center for drain cleaning. We have weekly training sessions and mandatory safety training.