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Great service! The professionalism and quality of the work was excellent. I would definitely recommend Suzanne (English Elevation) to others who are looking for quality and great products/support. Not only was Suzanne able to help me by transcribing multiple files within a short deadline (with outstanding accuracy!) but she was very responsive to all my questions and easy to connect and communicate with – amazing customer service. I have already recommended her to others in my field needing transcribing support.Jun 2, 2017Verified
Amazing service. Outstanding quality and accuracy. Suzanne is easy to work with.Feb 17, 2018Verified
Suzanne has been an absolute pleasure to work with. We're still in process with the project but the quality, communication and punctuality have been exactly what we were looking for and will continue to utilize Suzanne and English Elevation for future projects.Nov 12, 2017Verified
Suzanne has been very communicative and efficient with completing our project. I hope to work with English Elevation again with future transcription projects.Feb 19, 2018Verified
Suzanne was great. She was fast and professional, and did an excellent job on my hour-long transcription, even though there was a bunch of industry-specific lingo in the recording. I'd definitely come to her again for help.Jun 7, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?My fee can vary depending on deadline, clarity and rate of speech, and whether or not they need time stamps.
- What is your typical process for working with a new customer?Finding out the purpose for their transcription, any deadlines, and if there’s any specific formatting they need or terminology they need me to know. I like to give customers the option to use email, OneDrive, Google Drive, or Dropbox for quick and efficient file sharing, and the option to pay via Venmo or PayPal.
- What education and/or training do you have that relates to your work?I have worked 14 years at an international English program; 12 years as an ESL teacher and 2 years as a school administrator.