Block Renovation

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Introduction: Block is a streamlined end-to-end renovation experience that empowers homeowners and contractors to build better together. Block simplifies the chaos of construction by offering a suite of resources that you can use to plan, design, and build your renovation. Access data-backed estimates, a network of vetted local contractors, and a range of optional add-ons for additional project support, including architect-grade designs and a catalog of curated materials. Plus, with Block’s digital dashboard, you can seamlessly communicate with your contractor, make secure and simple payments, and stay up to date on tasks. Homeowners from coast-to-coast have trusted Block’s platform to bring more than 1,000 projects to life, including kitchens, baths, and other home renovations.

Overview

Serves Brooklyn, NY

Background checked

150 employees

5 years in business

Payment methods

This pro accepts payments via Credit card and Stripe.

Social media

Facebook, Instagram

Featured Projects

57 photos

Kitchen Before & Afters
Kitchen Remodel

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Exceptional 5.0

6 reviews

100%

Read reviews that mention:

Nate K.

Mar 20, 2023

We went with Block for a major renovation of our bathroom and kitchen at the same time. We're having a great time living in the new spaces. The workflow in the kitchen itself is a dream versus what we were living with before. The materials, like the custom cabinetry, tiles, and countertops, are beautiful. Their catalog of materials will really do the job if you're looking to design rooms that are nice and beautiful and effective for their purpose, but might be a challenge if you have any really weird left field design ambitions for extremely custom work. They connected us with a great, responsive contractor who really transformed the spaces, and delivered quite a bit faster than promised, and met some challenges with ingenuity. They smoothed over the bureaucracy of getting alterations approved in an old NYC co-op building, and made that a lot easier than we thought it would be. We lived in a different state for the 8 weeks of work, but the communication was superb and we never felt disconnected. For every thing that went a little wrong, 20 other things went right, so it's more accurate to say this was a 5 star review than a 4. But I'll be honest about a few frustrations, mostly caused by oversights of the designer we worked with earlier in the project (This person is no longer with the company, so keep that in mind.). -Gave us a design where the toilet paper roll location will bump the user's left bicep every time. Generously fixed by the contractor after the fact. It's in a much better place now. -The designer's misunderstanding of the bathroom architecture led to the contractor not being able to do a planned shelf in the shower. The contractor was great about sourcing parts for a new shelving idea. - An oversight about measurement under the sink led them to order a garbage bin system that didn't fit. Block was quick to give us a reasonable credit for our trouble and we've since used those funds to figure out a good alternate solution. -a sudden increase in our bill by a few thousand dollars. Removed immediately after we asked them to explain it, but it scared us for a moment. These are all first world problems, fixed pretty quickly and graciously, but they happened. After all of that, we love how it turned out!

Kate T.

Jan 30, 2023

Block was fantastic for a one-stop shop solution for a major kitchen and bathroom renovation in Manhattan. Everyone I dealt with was extremely professional, responsive and knowledgeable. They have great staff involved in all aspects. They also linked me with a very talented contractor who shared my vision. Renovating is not easy and they provide a great service to make it so.

Jacqueline C.

Jan 20, 2023

Renovations are tough projects, NYC ones are especially tough. I stepped into this project knowing it wasn't going to be easy and selected BLOCK for this reason. Although we encountered some mishaps, I'm happy with the decision, and feel they helped tremendously. This is an honest opinion of the project and hopefully some tips so others don't make the same mistakes. THE GOOD EXPERIENCE Transparent & fair pricing - This was one of the top reasons I decided to go with BLOCK and I feel they stuck true to the pledge. The cost of everything - hardware, labor, etc was itemized and accessible on the project dashboard. Whenever anything was changed during the design process, the price was updated immediately. This really helped with budget control and decision making. I appreciate that BLOCK stuck to the price promised even during the tight supply chain of the pandemic and period of high inflation. My prices were locked in in April 2021 when we signed off on the design and BLOCK honored the price when we broke ground in July 2022. Overall, my project was about 3% over the initial sign off and this was mostly due to change orders. Project Management - It took 15 months between design and break ground, with around 10 of those months delayed by my building which is excessively strict and painfully unresponsive. There was a lot of back & forth, most of the time, BLOCK would answer within days while my building did not respond for weeks. BLOCK were patient and smart in dealing with my building. They also tried to save me time and money (eg breaking down half the wall instead of the entire wall to bypass further approval and the architect; getting the building to check when bathroom pipes were replaced and making a case that they do not need to be replaced at this time). The Project Dashboard - Very handy that everything is documented to detail. We had very few disputes since everything was in writing. Communication - Responsive, answers within days or promptly during emergencies. The Contractors - They were truly wonderful, hardworking and did a beautiful job. THE NOT SO GOOD EXPERIENCE Limited choice - This is a pro and a con. It allows for quicker decision making. Remember, you can procure a lot of the materials yourself or suggest to use others from other suppliers. BLOCK does offer you this choice, but its not something they openly promote. Change orders - There is a defined number of change orders on the contract and that is a good thing. As the user, if you want to make a change you have to pay for the new item and 15% of charge for the change. However, if BLOCK does not have the material or item you had signed off on, you have to accept the change and they don't have to pay a penalty. This happened when tiles in both of my bathrooms were not in supply. BLOCK presented me with two options for each of the tiles. Because the build had already started, we were pressured to make a quick decision. The big issue is that the choices were given by the tile supplier and not the designer. None of the tiles matched the bathrooms and we did not notice until they were laid. In the end, we ripped out the floor tiles in one of the bathrooms and had to pay $600 for the change. That was especially painful since we did not choose that tile to begin with. One advice I have is to measure everything. While my designer was great, they have never been to your apartment and used it the way you want to use it. Now I'm using the kitchen, I'm happy and somewhat impressed at how everything is designed to pack in so much function in such a small space, but there were a few poor judgements which costed me since I had signed off the design without measuring the layout. For instance, the designer proposed a 33 inch sink which would've taken up half my countertop. I swapped it for a 23 inch which cost be over $400 for the change order. Both bathroom mirrors were way too small and cost over $300 to return. Overall, I would recommend BLOCK, esp for small city bathrooms and kitchens.

Jules P.

Mar 20, 2023

I couldnt have asked for a better experience renovating my NYC apartment bathroom. Block Renovation held my hand the whole way through. From permits to design, finding a reputable construction crew to material procurement, every bit of the process was seamless and stress-free. This was my first time doing a home renovation and so I had a lot of questions. Every person at Block was patient, kind, responsive and attentive. I highly recommend this service!

Matthew B.

Mar 21, 2023

great communication and easy to work with. very pleased with the general contractor as well as the finished project.

Credentials

Background Check

Michael Conti

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We take in all the relevant variables of your project and use our pricing calculator to generate an initial estimate. These estimates are generated from a mix of proprietary data and local rates and give you a highly accurate range to help you budget and set expectations— that means no low balls or hidden fees. Then we’ll tailor that initial estimate based on additional details provided to a planner during a free consultation. Thanks to our relationship with our contractors and vendors, we’re able to offer industry rates for many of our materials and labor fees.
What is your typical process for working with a new customer?
Each homeowner will go through our digital renovation planner to get an initial estimate. This will let you put in all your relevant project information and get an initial sense of what your remodel might cost. Then you’ll be connected to a Block Planner for a free consultation, where they will go over your project details, tweak your estimate, and set up a proposed project timeline. Based on the scope of the project you want, you’ll then be given a chance to work with a designer or go straight to build using a design curated by our award winning team of designers.
What education and/or training do you have that relates to your work?
As part of the Block process, we match you with a trusted, vetted local contractor. We’ve selected partners who uphold our rigorous construction standards and understand the unique factors of their neighborhoods, such as local regulation and management company relationships.

Block Renovation

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