About this pro
Our Experience with Direct-Tech in our Home PC problem was less then favorable Even though there prices were competitive and they seamed professional in knowledge they fell short in follow up and customer service after the repair. The Lead Tech Tanvir Shagar was on time and preformed the repairs, however the list of problems after the fix was long. The 1st call back resulted in a dial-in they do so by remote desktop (an app they install on you PC) to fix the problems that needed attention . One week later a few major issues popped up, we attempted to cal Mr Shagar back 3 different times only to get a e-mail starting his partner would handle the problem,,,that was 1 week ago......I ended up handling the issues myself. All in All make sure your Tech dose this for a living and shop around...we found out saving a few dollars was not the right avenue to go down.May 26, 2013Verified
It was perfect, I felt comfortable letting him take my Laptop and he brought it back working better than it did when I first bought it. Going here for all my reviewsSep 13, 2012
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- What types of customers have you worked with?Most common services include Virus Removal, PC Tune Ups, and Computer/Printer Installations.
- What advice would you give a customer looking to hire a provider in your area of work?With rates as low as ours, there is absolutely no reason to ruin your day by adding frustration over technical issues. Call us, let us come to you, and we'll take it from there!