Weed Man Lawn Care and Mosquito Hero

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Foliage

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Introduction: We are a locally owned and operated business. We are here to Amaze you.

Overview

10 employees

18 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Social media

Facebook

Reviews

Good 3.5

10 reviews

5

50%

4

10%

3

0%

2

20%

1

20%

Thumbtack Customer

May 6, 2018

·

From Google

Have had them for 4 years. No complaints

Thumbtack Customer

Aug 25, 2019

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From Google

I've used them for a few years. For the most part, I was happy with them, but things took a turn this year. First, they seem to be really inconsistent with when they come. They started with service about a month later this year compared to last year. And every visit after that just seems random. The first year I used them, I had a really good idea of when they would arrive.But the main issue I had with them was they forced grub control service on us this year whether we wanted it or not. They used to call us constantly in past years to try and get us to add it, and I always said no. Then this year, I happened to notice a charge for it on my bill. I called customer service and they said the owner "really felt every customer should do it because he was seeing major problems with grubs". Sorry, that's not how businesses operate. You can't charge me for a service I didn't ask for. Obviously this is a really high profit service for them if they kept calling us to try and get us to do it. They've lost my business.

Weed Man Lawn Care and Mosquito Hero's reply

Brian thank you for your feedback. I am sorry but we do not service your area. That would be the buffalo east office please contact them in regards to the issue. Thank you.

Thumbtack Customer

Oct 5, 2019

·

From Google

Actually a 10

Weed Man Lawn Care and Mosquito Hero's reply

Thank you for the wonderful review. We are so happy that you are so happy with our service. Thank you for your business.

Thumbtack Customer

Oct 22, 2019

·

From Google

Great service

Weed Man Lawn Care and Mosquito Hero's reply

Thank you for the wonderful review. We are so happy that you are so happy with our service. Thank you for your business.

Thumbtack Customer

Jun 14, 2016

·

From Google

Terrible customer service, if someone actually answers the phone they are not helpful. Also they do not come when they tell you they will be there.

Weed Man Lawn Care and Mosquito Hero's reply

Hi Phillip, Thank you for reaching out! We take customer service very seriously and took a look at your profile. We were actually at your house today for a service and talked to you last night to make sure you knew we were coming. Was there something we missed? We’re extremely sorry if so. Please give us a call at the office if you need to contact us. Thank you, You’re local Weed Man Team

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We might not be the cheapest but we make sure we do the job 100% every time.
What is your typical process for working with a new customer?
Our pricing is based on your specific property. We would measure it up and quote you only what you would need.
What education and/or training do you have that relates to your work?
We are DEC licensed to do the job.