Phil has set up computers in my office as well as my home. He is always available by phone if I need assistance. When I needed a new computer system for the office, I felt comfortable leaving it in Phil's competent hands.
Phil Rine's work is exceptional. His knowledge and expertise in this field are a few of the many reasons why we have used him for 15+ years. Phil is reliable, knowledgeable, flexible and ALWAYS there when you need him for your computer/IT needs.
Phil Rine has been our on site technical support and consultant for several years now. He is professional and proficient in his knowledge and maintenance of our computer system. What I especially like about Phil is that he is available when I need support and explains each program to my understanding. He is honest, relevant, fair, and pleasant to deal with.
I have been in business for the past 12 years and Microfocus has saved me many times with my computer problems. They are reliable, proficient, and extremely knowledgable. They provide excellent service for a great price and even better time frame to keep my business running smoothly.
Phil designed my website exactly how I imagined to look. He is an absolute pleasure to work with. He was able to understand & design what I wanted before I could even put it into my own words! He has been able to walk me through troubleshooting as well! Most importantly, we were able to communicate effortlessly through emails & text messaging, keeping my day free to continue with my demanding schedule.
Everyone dreads the thought of having their computer crash and not being able to bring it back to life.
I have experienced several incidents, employed what I thought were experts only to have the expert delete important files without backing them up or worse yet, corrupt other files.
It is important to note, these experts were highly recommended by business associates.
Using this past experience as life learning lessons I was fortunate to use the service of Microfocus Computer Services, Inc.
Phil Rine incorporates a complete knowledge of his job into his daily routine.
I do not look forward to having a problem with my systems but when and if I do I know Phil has the knowledge and integrity to do the right thing to make me whole.
Thank you Phil!
My experience has been that Phil Rine offers excellent computer services and is very thorough during all of our consultations regarding the equipment used by my business. He offers a vast knowledge of hardware systems and is very accurate in his forecasts of our future needs. I have found that Phil is always responsive to my calls for support which keeps him designated as our #1 tech support guy..!
I have brought Phil in several times for various computer issues and every time it is a wonderful experience. He is a real pro who knows his stuff and he wastes no time getting to the point. He is able to quickly asses the problem, and most of the time he can solve it right there, or at the very least provide a detailed quote of what it would take to solve it.
Beyond troubleshooting, he is also a tremendous resource as a consultant. His vast knowledge and experience makes it easy for him to advise on upgrades to equipment, networking, IT workflow etc... His company, Microfocus Computer Services, can handle every part of these types of project from the initial consult to the complete installation and integration of new equipment.
As an added bonus, Phil and his staff are all just great to be around. They do what they have to do in the fastest time possible, and the maintain an atmosphere of comfort and professionalism all the while.
In addition to fixing issues, Phil goes out of his way to keep his clients educated about how to best use the systems going forward. This "extra mile" really sets him apart from the competition, because he has no problem providing insights and wisdom about best practices for computer use in addition to solving the problem.
I have and will continue to recommend Microfocus and Phil to anyone in need of I.T. or computer troubleshooting services of any kind. If you are in need of any kind of tech support, look no further and do not hesitate to call Microfocus.
If I could give them six stars, I would.
For the past ten years Phil has been my "go to" guy for all my computer and programming requirements. He's been an invaluable resource in helping me to work through issues and develop clever and effective business development solutions. He has my highest recommendation.
Phil is our IT person we were lucky enough to find in the phone book a few years back. He always replys to our phone calls and emails and shows up as quickly as possilbe - same day when there is an emergency. I highly recommend him!