Elizabeth K. says, "James has exceeded all expectations we had for our new rat problem in our detached garage. He reached back to me within a few minutes to schedule a call and really hear our concerns. We scheduled an appointment for this weekend based on both of our conveniences. He arrived on time with Patrick, who was just as helpful and informative as James. They not only layed down the posion and NYC mandated boxes, etc, but will come back within a week to check our unwanted rats' progress. He was very upfront about costs and procedure, as this isn't a quick fix, and we are not only thankful but impressed by the way he runs this company and communicates with a skilled expertise. 5 stars. Highly recommend!"See more