FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Service rates are set by the type of work that needs to be done. Most times I can give an estimate of the time required to complete, but if is more involved or the client wants other work performed I will quote for additional time needed Some times I have to quote on an hourly basis or a min or max.
- What is your typical process for working with a new customer?
The first thing you need to do is find out is what exactly is the problem that they are looking to solve. Some times the customer is not really sure what they want done. You have assure them that you have the experience to diagnose and take care of what ever issues they have.
- What education and/or training do you have that relates to your work?
EDUCATION Associates Degree TCI College of Technology CERTIFICATIONS Microsoft Certified Systems Engineer (MCSE) CompTIA Security Certified ASSOCIATIONS MEMBERSHIP Microsoft Certified Professional Organization