|Sunday||8:00 a.m. to 4:00 p.m.|
|Monday||8:00 a.m. to 4:00 p.m.|
|Tuesday||8:00 a.m. to 4:00 p.m.|
|Wednesday||8:00 a.m. to 4:00 p.m.|
|Thursday||8:00 a.m. to 4:00 p.m.|
|Friday||8:00 a.m. to 4:00 p.m.|
|Saturday||8:00 a.m. to 4:00 p.m.|
BA Cleaning Service - New York Branch
About this pro
Once I reviewed with the workers what needed to be done, the workers went about performing the tasks independently. At the end, my home was cleaned to my satisfaction and I would like to use the service on a regular basis in the future.Jul 18, 2018VerifiedBeverly J.'s reply
Thank you so much for such a favorable review. We are always happy to know when at the end of our job, we have a satisfied customer. Please let us know when you would like for us to return as it would be our pleasure.
The two ladies did a fantastic job of cleaning my home. They were fast but thorough.Jul 8, 2018VerifiedBeverly J.'s reply
Thanks so much for reviewing BA Cleaning Service and for a great response. We appreciate you entrusting us with one of your most valuable possessions, your home.
Very sweet people, incredibly efficient, and professional.Jul 3, 2018VerifiedBeverly J.'s reply
Thank you for such a favorable review. It was our pleasure. Be sure to call on us again for your cleaning needs.
Will forever be our go-to cleaning company moving forward! Beverly is a delight to deal with and super responsive, and the cleaners were all on-time, courteous, and did an excellent. You get a ton for an awesome price and great service. Would certainly recommend!Jun 7, 2018VerifiedBeverly J.'s reply
We really feel good when we know we have a satisfied customer. BA Cleaning Service appreciates your kind words and your continued business.
Cleaning service was quality. I signed up for a deep clean, which isn't a deep clean, it's a 3 hour clean apparently, which they don't tell you. They list what they will clean, but only if they get to it in the time, so make sure you say whats important to you. Don't go on the list provided of what they will clean. The cleaner was responsible and professional. Communication from the office was relatively curt, and not the most on top of it, but acceptable enough.Apr 25, 2018VerifiedBeverly J.'s reply
Hello Mr. Neu, Thank so much for a positive review and for your feedback and for letting us know that our task list was not followed to the letter. If you don't mind, please forward the list of tasks that were incomplete, and if you will allow it, we will send someone over to take care of them at no charge to you. Our policy is that if we run over, as long as it was a timing issue with our cleaning, we stay and complete all the tasks on the list. We also apologize if you felt the communication from the office was somewhat "curt." Sometimes things can get busy and there are many things going on at once pulling on the attention of the operations manager. We look forward to hearing how you would like to proceed.
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Nothing complicated. We make every effort to price fairly according to the customers cleaning needs. All new customer's receive a new customer discount in accordance with the cleaning services they select. -
- What is your typical process for working with a new customer?We speak with the customer to acquaint them with our services through discussing the project goals they hope to accomplish.
- What education and/or training do you have that relates to your work?All the time. I belong to professional cleaning organizations such as the International Janitorial Cleaning Services Association where I update my credentials yearly.