FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have regular price, but I guarantee my job.
- What is your typical process for working with a new customer?
Make sure you introduce yourself and shake their hand Ask them about their business and what their needs are Explain what you can do for them and how you can help Be friendly and personable Listen to their concerns and questions
- What advice would you give a customer looking to hire a provider in your area of work?
The most important rule in providing excellent customer service is to be friendly. Another factor in good customer service involves the timeliness of your responses. Customers appreciate a speedy response to their inquiries, especially when they have a time-sensitive request. For good customer service, try to return all phone calls and emails within 24 hours. Let customers know how long it will take you to assist them.