Samba Moving
Samba Moving

Samba Moving

Offers remote services
Discounts available
Offers remote services
Discounts available
contact for price

Zip code

Responds in about 25 min

Introduction: While the majority of moving companies focus solely on the bottom line, regardless of quality, we see ourselves differently at Heart Moving. We pride ourselves on providing top-quality service at affordable rates and we handle every situation with the utmost care. Our movers are trained to do the best job possible at the price quoted, within the guaranteed time and without damaging a single item. We never over-promise and always deliver, making us one of the most trusted movers in the NYC area. At Heart Moving, our goal is to always exceed clients’ expectations and we do that by putting our hearts into everything we do.
Overview

Hired 7 times

Serves New York, NY

Background checked

10 employees

3 years in business

Payment methods

Cash, Credit card

Featured Projects

1 photo

Reviews

Customers rated this pro highly for professionalism, work quality, and value.

Exceptional 5.0

7 reviews

5
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Read reviews that mention:


pro avatar
Laura P.
3 weeks ago
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Hired on Thumbtack

Hired on Thumbtack

Absolutely amazing service! They were quick efficient and made sure my vintage furniture was safe and sound. The price was also fantastic! Will definitely be using their services again!

Details: 6-10 items • Dining table • Mirror / painting • Sofa • Less than 5 miles • Stairs to load items • No change in floors to unload items

Samba Moving's reply
Hey Laura, Thank you so much for your feedback. We really appreciate your kind words and we are looking forward to work with you again. All the best!
Furniture Moving and Heavy Lifting
pro avatar
Ginny R.
May 12, 2022
Best movers ever! Erika helped me out when I couldn’t get anyone to move my furniture in a day Not only was she professional but she quoted a great price The movers came early and carefully wrapped the furniture and unwrapped it at the new location They were friendly, hard workers and experienced movers I’ve had some very bad situations with movers so I was nervous but this company was a dream If you’re thinking of moving definitely give them a call They will stay in your phone for ever❤️❤️❤️❤️❤️
Samba Moving's reply
Hey Ginny, Thank you so much for your feedback. It was a pleasure assisting you with your move. I hope to help you with future moves as well! All the best!
pro avatar
Lisa r.
May 3, 2022
This company went above and beyond to make my moving experience a positive one. Erika was extremely professional which immediately put me at ease. I was given a window of time that the movers would arrive and not only was that honored but they were also early! The movers were efficient and their demeanor was very professional and pleasant. Melecdio was great and handed everything with care. I NEVER WRITE REIEWS BUT WAS DETERMINED TO WRITE THIS ONE! satisfied customer!
Samba Moving's reply
Lisa, Thank you so much for the words. They mean a lot to us and so does your experience with Heart Moving. It was a pleasure assisting you with your move. We hope to help you again with future projects! All the best!
pro avatar
Florence T.
May 3, 2022
Erika provided excellent customer service, explaining the charges and clarifying the details of the move. The movers were on time and worked efficiently and very carefully.
Samba Moving's reply
Hey Florence, Thank you so much for your feedback. It was a pleasure meeting you and helping organize your move! I am happy to hear you had a great experience.
pro avatar
Jaymi O.
May 3, 2022
Erika was great to coordinate our move with, and the movers themselves were phenomenal.
Samba Moving's reply
Hey Jaymi, We really appreciate you taking the time to let us know about your experience with Heart Moving. We are lucky to have you as a customer!
Credentials
Background Check

Erika Caprotti De Oliveira E Silva

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Samba Moving offers affordable prices for small moves. Our minimum quote is $350. We can move pianos for a flat rate of $800 (upright) or $900-$1200 (baby grand; grand). The charge is based on the cubic feet (volume) of the move, so it's important to prepare an accurate list of furniture and boxes and submit it with your request. Our representatives will be ready to help you make a list if you prefer. We love to accommodate our customers needs, so we are ready to offer special discounts on days that are not so busy and price matches.

  • What is your typical process for working with a new customer?

    When working with new customers we try to the best of our abilities to explain how the moving process works. We want to go over each and every step of it, making sure they have a smooth and pleasant experience.

  • What education and/or training do you have that relates to your work?

    Our movers are trained on how to professionally disassemble and wrap different types of furniture, as well as musical instruments and artwork. We have a quality control manager that observes our workers and provides feedback and training for constant improvement of our services.

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